Telephony Administrator
VirtualVocationsWinston Salem, North Carolina, United States1 day ago
Job type
- Full-time
Job description
A company is looking for a Telephony Administrator to provide day-to-day support in maintaining and optimizing contact center systems.
Key Responsibilities
Build, configure, and maintain outbound dialer campaigns in Five9
Monitor campaign performance and KPIs, flagging issues to the Telephony Manager
Handle technical troubleshooting related to call routing and agent-level issues
Required Qualifications
Bachelor's Degree or equivalent experience
5+ years of experience supporting CCaaS platforms, preferably Five9
Strong troubleshooting skills for telephony systems and contact center technology
Familiarity with outbound dialing logic and IVR functionality
Experience in a healthcare or compliance-driven contact center environment
Create a job alert for this search
Administrator • Winston Salem, North Carolina, United States
Related jobs
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...Show moreLast updated: 30+ days ago
Elevate Your Business Office Manager Career with Us! Come Join Our Meadowbrook Team!.Are you a compassionate and skilled Business Office Manager (BOM) looking for an opportunity to provide exceptio...Show moreLast updated: 3 days ago
Vulcan Materials Company is the nation's largest producer of construction aggregates and a major producer of aggregates-based construction materials including asphalt and ready-mixed concrete.When ...Show moreLast updated: 12 days ago
The Office Administrator is responsible for supporting the Program or Project Manager in the planning and implementation of project tasks.
May be directly responsible for the planning and implementa...Show moreLast updated: 30+ days ago
Wieland - Creating Value for Generations!.Wieland is a global leader in copper and copper alloy manufacturing, processing, and distribution.
We provide a large product and service portfolio includin...Show moreLast updated: 4 hours ago
Customer service professionalsdon't pass up this opportunity for a great new job with a global industrial distribution company that combines team leadership with service center operations.Join our ...Show moreLast updated: 30+ days ago
This position is onsite in our Winston-Salem, NC office.The Service Desk Supervisor organizes and directs the daily activities of a designated team within the Service Desk operations.The main respo...Show moreLast updated: 30+ days ago
Maintains excellence in guest service and quality control of operations consistently to ensure the company mission is attained.
Runs shifts effectively to ensure quality products, guest service, and...Show moreLast updated: 30+ days ago
Are you detail oriented, process focused, and enjoy leading others? Are you looking for an industry leading company that offers growth and stability? LabCorp is seeking a Support Services Superviso...Show moreLast updated: 6 days ago
Manage and supervise up to 20 associates in the Produce Department.May also be assigned responsibility for the Floral Department.
Is responsible for the overall direction, coordination, and evaluati...Show moreLast updated: 1 day ago
Manage executive calendars, schedule meetings, and coordinate travel.Prepare and edit correspondence, reports, presentations, and other documents.
Serve as a liaison between executives and internal / ...Show moreLast updated: 22 days ago
Position Title : Executive Household Assistant (Full-Time, Live-In or On-Call Preferred).Location : Mooresville, NC 28117.
We are seeking a highly reliable, discreet, and proactive Executive Household...Show moreLast updated: 22 days ago
High Point, NC | Full-Time | Exempt | Onsite.MAC Panel™ is a world leader in high-performance connectivity solutions for automated test applications.
Our innovative mass interconnect systems reduce ...Show moreLast updated: 3 days ago
As Front Office Manager, you will facilitate and supervise the daily front office operations for the local clinics.The Front Office Manager will have an average of 10 clinics and will be responsibl...Show moreLast updated: 18 days ago
This position must provide the overall daily functional accounting, communications and documentation requirements of the Assisted Living Community financial and personnel records while insuring con...Show moreLast updated: 30+ days ago
Lead Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow you...Show moreLast updated: 30+ days ago
Category / Area of Expertise : Retail Operations.Address : USA-NC-Thomasville-13 Cloniger Drive Suite 1 Store Code : Store 01569 Front End (7226378).
Food Lion has been providing an easy, fresh and affor...Show moreLast updated: 16 days ago
We're looking for an organized, detail-oriented person who can handle lots of duties working in a small company with great people in our Winston Salem location.
You will receive extensive training t...Show moreLast updated: 30+ days ago
Hanes Geo Components, a division of Leggett & Platt, is a leading distributor of erosion control and soil stabilization products, serving distributors and contractors across the United States a...Show moreLast updated: 30+ days ago
Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976.At Jason's Deli, we work hard to ensure that our employees are rewarded with advancement, recognition, an...Show moreLast updated: 30+ days ago
- Promoted
Asst Store Mgr
TJXWinston Salem, NC, USFull-time
Business Office Manager
Meadowbrook Health and RehabilitationSalisbury, North CarolinaFull-time
Quick Apply
- Promoted
Plant Office Administrator
Vulcan MaterialsKernersville, NC, USFull-time
- Promoted
Office Administrator
CACI InternationalHigh Point, NC, USFull-time
- Promoted
- New!
Executive Assistant
Wieland GroupPine Hall, NC, United StatesFull-time
- Promoted
Service Center Manager
Applied Industrial TechnologiesWinston Salem, NC, USFull-time
- Promoted
Service Desk Supervisor
HCTecWinston Salem, NC, USFull-time
- Promoted
ASSISTANT MANAGER
CulversKernersville, NC, USFull-time
- Promoted
Support Services Supervisor
LabcorpWinston Salem, NC, USPart-time
- Promoted
Full Time Produce Management Assistant
Harris TeeterKernersville, NC, USFull-time
Executive Administrative Assistant
Elevation Pediatric Therapy, LLCWinston-Salem, North Carolina, United States of AmericaFull-time
Quick Apply
- Promoted
Executive Assistant
LNRCMooresville, NC, United StatesFull-time
- Promoted
Master Scheduler
LMK Recruiting SolutionsHigh Point, NC, USFull-time
- Promoted
Front Office Manager
PT SolutionsWinston Salem, NC, USFull-time
- Promoted
Office Manager
Victorian Senior CareMayodan, NC, USFull-time
- Promoted
Lead Customer Service Representative
Circle KHigh Point, NC, USFull-time
- Promoted
FT Customer Service Leader
Food LionThomasville, NC, USFull-time
- Promoted
Office Manager (Winston-Salem & High Point)
Sir SpeedyWinston Salem, NC, USFull-time
- Promoted
Office Manager
Hanes CompaniesWinston-Salem, NC, USFull-time
- Promoted
ASSISTANT MANAGER
Jason's DeliWinston Salem, NC, USFull-time