Manager, Patient Care Coordination

Manager, Patient Care Coordination

Form Health is a virtual obesity medicine clinic delivering multi-disciplinary evidence-based obesity treatment through telemedicine. Obesity impacts more than 40% of the US adult population, and although historically only about 1% of patients received medical treatment for their disease, the field of Obesity Medicine is entering a period of rapid growth. Form Health provides high-quality expert care and leverages technology to enhance the patient experience. All Form Health patients work closely with their care team, which includes board certified physicians, advanced practice professionals and Registered Dietitians. Through our proprietary mobile app patients engage in regular video visits, as well as text messaging, photo journaling, digital data transmission, and customized educational materials. We hold ourselves to the highest standards of clinical care, and to treating every individual with empathy and respect.

Founded in 2019, Form Health is a venture-backed innovative startup with an experienced clinical and leadership team. Our mission is to empower patients and be leaders in Obesity Medicine driving impact at a national scale. We are deeply invested in our core value to put patients first, and also deeply committed to creating a culture where every employee is valued and we learn and improve together.

About the Role :

We are looking for a Manager, Patient Care Coordination (PCC) who will be responsible for leading and developing the Patient Care Coordination team to provide exceptional support for daily clinical operations and contribute to the growth of the clinical practice and the company. This will be a full-time opportunity, reporting to the Director, Patient Services, but working closely with Product and Clinical leaders. This is a remote role that can be located anywhere in the US, but will require someone who is able and willing to work a 9 : 00 AM PST - 5 : 00 PM PST work schedule.

What You Will Do :

The Manager will directly oversee the quality, efficiency, and compliance of the following patient support functions :

• Team Leadership and Quality Oversight

Manage and develop a team of Patient Care Coordinators and Leads, providing coaching, training, and performance feedback to ensure high-quality service and productivity.

Manage our Medical Assistant tasks, such as records review and eligibility determination, pre-visit lab orders, facilitating medical record collection from external providers, and accurately assist with prior authorization coordination and medication refill questions.

Oversee daily operations of a Patient Care Coordination team, including : planning daily team coverage and providing support to the team.

About You :

More about Form Health's benefits :

Form Health's commitment to building a diverse, equitable, and inclusive work environment :

Form Health is committed to creating a culture and environment that celebrates diversity and inclusion, while fostering safety and belonging. This extends from our remote patient care to our corporate offices and everywhere in between. We are looking for team members who want to help us further our Diversity, Equity, and Inclusion (DEI) efforts and who share our attitudes for creating an inclusive, safe, and positive work environment.

Base Annual Salary

$70,000 - $80,000 USD