Manager, Merchandising Operations

Manager, Merchandising Process Management

Position Purpose : The Manager, Merchandising Process Management (MPM) plans and manages projects to design / implement improved merchandising business processes and to complete the business activities (process design, requirements definition, user training, change management, etc.) associated with the implementation of new merchandising information systems. May be responsible for managing more than one project at a time. Provides management leadership and development coaching / guidance to Business Analysts.

Key Responsibilities :

• Scopes projects, including : determines project management requirements; develops project charters and risk assessments; develops high-level project plans; develops estimates of business benefits.
• Develops project management plans, including : defines project goals and objectives; identifies resource requirements; develops project schedules, develops project budgets.
• Manages process improvement projects and business portion of system implementation projects, including : schedules project resources; conducts project team status meetings; identifies and leads resolution of project issues; monitors project status vs. plan; performs project status reviews, ensures quality of all project deliverables.
• Identifies current and future business process improvement opportunities.
• Provides management leadership and development / coaching guidance to Business Analysts.

Direct Manager / Direct Reports :

Director, Merchandise Process Management

Accountable for direct supervision of the work activities of others. Planning, monitoring and reviewing work of subordinates is required. This may include direct supervision of a shift or the coordination of multiple work groups. Makes recommendations concerning selection, termination, performance appraisal and professional development.

Travel Requirements :

Typically requires overnight travel less than 10% of the time.

Physical Requirements :

Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions :

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications :

Must be eighteen years of age or older.

Must be legally permitted to work in the United States.

Preferred Qualifications :

Experience in managing cross-functional project teams to improve business processes and implement new information systems. Experience may be gained within industry or within the management consulting field.

Expertise in merchandising business processes (merchandise planning, assortment optimization, purchase order management, price / markdown optimization, etc.).

Minimum Education :

The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Preferred Education :

No additional education.

Minimum Years of Work Experience :

Preferred Years of Work Experience :

No additional years of experience.

Minimum Leadership Experience :

None

Preferred Leadership Experience :

None

Certifications :

None

Competencies :

Proven leadership skills. Willing and able to create and manage associate development plans.

Experience and expertise using quantitative analysis methods and tools.

Proven ability to manage in a project team environment; experience managing multiple projects, deadlines and priorities to meet commitments.

Demonstrated interpersonal skills. Able to communicate effectively to all levels of associates - including Sr. Management.

Proven management experience with business process evaluation, procedural definition and / or application systems design / development

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.