Consumer Access Specialist NightsLake Wales, FL

Patient Financial Services Representative

At AdventHealth Lake Wales, many of our team members have spent the majority of their careers here, with each one committed to giving our patients the best experience and care possible. We invite you to elevate your career with a new job at AdventHealth Lake Wales hospital. Join our team of talented Lake Wales nurses, surgical technologists, imaging professionals, cath lab technologists, and health administration professionals for a fulfilling career.

Every day, our fellow team members show up to work, unified by one shared mission : Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we're committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.

The role you'll contribute : Ensures patients are appropriately registered for all service lines. Performs eligibility verification, obtains pre-cert and / or authorizations, makes financial arrangements, requests and receives payments for services, performs cashiering functions, clears registration errors and edits pre-bill, and other duties as required. Maintains a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary and patient access departments. Actively participates in extending exemplary service to both internal and external customers and accepts responsibility in maintaining relationships that are equally respectful to all. Provides PBX (switchboard) coverage and support as needed.

The value you'll bring to the team : If applicable to facility, provides coverage for PBX (Switchboard) as needed, which includes : full shifts, breaks, and any scheduled / unscheduled coverage requirements. Registers patients for all services (i.e. emergency room, outpatient, inpatient, observation, same day surgery, outpatient in a bed, etc.) and achieves the department specific goal for accuracy. Proactively seeks assistance to improve any responsibilities assigned to their role. Accountable for maintaining a working relationship with clinical partners to ensure open communications between clinical, ancillary, and patient access departments, which enhances the patient experience. Provides timely and continual coverage of assigned work area in order to offer prompt patient service and availability for all clinical partner registration needs. Arranges relief coverage during extended time away from assigned registration area.

The expertise and experiences you'll need to succeed : High School Grad or Equiv and 1 years experience. This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Category : Patient Financial Services

Organization : AdventHealth Lake Wales

Schedule : Full-time

Shift : 3 - Night

Req ID : 25039207

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability / handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.