Customer Care Representative

Job Title : Customer Care Representative

Location : Lee's Summit, MO 64063

Duration : 6 Months+ (Possibilities of Extension)

Job Description :

Assisting members with their pharmacy benefit plans via incoming phone calls. You will take inbound calls and answer questions regarding prescription insurance, medication coverage and mail order prescriptions so that our members better understand their coverage and options. You will have the opportunity to service a variety of clients and call types as our business is every changing and evolving.

Required Qualifications :

• 1 year experience interacting with customers (i.e. call center, retail, customer service environment, hospitality industry, military experience)
• Computer proficiency in Windows-based applications