Sales Support Administrator - Center Township, PA

Job Description

Job Description

SALES SUPPORT ADMINISTRATOR - CENTER TOWNSHIP, PA

ARDEX Americas (www.ardexamericas.com) is a global leader in the manufacturing, development, and distribution of high-performance, sustainable building solutions. We are known for exceptional products, trusted expertise, and a strong presence in the tiling, flooring, and building sectors. Our team combines deep experience with fresh talent in a culture that values stability, growth, and innovation. This is your opportunity to join a respected industry leader-where your energy, insight, and drive are truly valued.

We are immediately hiring a Sales Support Administrator.

What you will do : The Sales Support Administrator will play a vital role behind the scenes-supporting Sales, Marketing, and Customer Service across the U.S. and Canada. If you're a detail-oriented multitasker who enjoys helping things run smoothly, this role is for you.

This position will be full-time Monday to Friday with working hours 8 : 00 a.m. - 5 : 00 p.m. Our Corporate Office is located in Center Twp. 20 minutes North of the Pittsburgh International Airport.

Key Responsibilities :

• Support field Sales Managers and teams with key admin tasks
• Process FOC and credit orders in SAP
• Track Sales Marketing Fund (SMF) expenses and manage spreadsheets
• Administer monthly distributor rebates and material replacement claims
• Maintain special pricing files and help resolve discrepancies
• Enter and assign project leads in CRM (A4C)
• Coordinate logistics for trade shows and events
• Support onboarding : book travel, arrange fleet vehicles, and deliver basic systems training
• Occasionally assist with answering corporate calls
• Minimum 3 years' administrative experience, preferably in a support or customer-facing role
• Strong customer service orientation with excellent attention to detail
• Able to manage shifting priorities with accuracy and efficiency
• Proactive, dependable, and team-oriented
• Strong communication skills-written and verbal
• Proficient in Microsoft Office (Excel, Word, Outlook, Teams); SAP / CRM experience a plus

Education :

Benefits :

Be part of the team that’s Building Tomorrow at www.ardexamericas.com