Experience Manager

Benefits : 401(k)

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Health insurance

Opportunity for advancement

Training & development

Vision insurance

Overview

Energy conductor, hype captain, safety sentinel. You’ll run warm-ups like a pep rally, guide athletes through skill stations and send parents home grinning. Think of it as combining the best parts of coaching, customer engagement and event hosting—every single shift

Duties & Responsibilities

Greet families, answer questions, resolve issues and gather feedback

Oversee warm‑ups, cool‑downs and station flow

Lead circuit training activities

Enforce mat placement and safety standards; monitor equipment condition and cleanliness.

Track athlete progress in Jackrabbit and share updates with parents.

Participate in daily cleaning : wipe equipment, vacuum floors, organize mats and supplies.

Enter personal hours and maintain time records accurately

Ensure that all customers are aware of upcoming events

Assist with any administrative tasks related to customer experience (billing updates, registration, etc.)

Location

Brookhaven : 1936 Briarwood Court NE

or

College Park : 2475 Riverdale Road

or

Mobile : We travel to many schools in the greater Atlanta area. I'm sure we're in a few near where you live! or Remote : Nothing beats working from bed! I mean home : ). So long as the work gets done, we want you to be comfortable. Assist with administrative and marketing duties from the comfort of wherever!

Organizational Structure

Reports to Operations Manager; mentors Instructor I and II staff.

Required Skills & Qualifications

Enthusiasm for working with children and willingness to learn spotting techniques

Ability to lift 40 lbs and pass background check

High‐school diploma or equivalent

Dependable, team‐oriented mindset

3 years coaching or camp‑lead experience with strong interpersonal skills

Ability to spot level‑2 / 3 skills safely; CPR / First‑Aid certified

Proficiency with Jackrabbit or willingness to learn

Positive, customer‑focused attitude

Additional Notes :

Expect to work between 15 and 30 hours per week

We have work hours to fit all schedules

Perfect fit for a student schedule (College or High School)

Options to work full-time with medical, dental and vision benefits

Industry

Sports and Recreation

Website

Flexible work from home options available.