IT Technical Writer IISpace Coast Credit Union • Melbourne, FL, US

IT Technical Writer II

Space Coast Credit Union • Melbourne, FL, US

10 hours ago

Job type

Full-time

Job description

Join to apply for the IT Technical Writer II role at Space Coast Credit Union

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Join to apply for the IT Technical Writer II role at Space Coast Credit Union

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Space Coast Credit Union (SCCU), the 3rd largest credit union in Florida, is looking for a IT Technical Writer II to join our ONESCCU team at either our Melbourne Headquarters or Miramar Operations Center locations! SCCU has been in business for over 70 years, has over 8 billion dollars in assets and WE ARE GROWING!

Our Members are our top priority and we stand behind our Brand Promise : Honest People, Trusted Products, Time Valued We offer a rich benefits package and career advancement opportunities.

This position is a 6 month temp-to-perm contract

SCCU Team Member Benefits

ONESCCU annual bonus available!
Hybrid Work Options - Work from home up to 3 days a week.
Flexible Schedule options!
Medical, Dental, & Vision Insurance
HSA (Health Savings Account) with SCCU matching contribution
SCCU Paid Long Term and Short Term Disability coverage
SCCU Paid Term Life Insurance
Employee Assistance Program (EAP)
Paid Time Off
401(K) Pre-Tax Savings Plan with SCCU match- 100% of the first 5% of employee contributions
Tuition Reimbursement Program

SCCU Team Member financial discounts & perks (save money every month!) :

Loan Discounts - Mortgage, 2nd Mortgage, Auto, Motorcycle, Boat etc. / GAP coverage at half price

Fixed low rate credit card- 5.99%, if approved

FREE Identify Theft Protection!

No fee SCCU accounts

IT Technical Writer II Salary Range

$71,700.54 - $76,376.66 / Central, FL

$73,466.56 - $78,257.86 / South, FL

IT Technical Writer II, Duties & Responsibilities

Create and maintain technical documentation for our IT products and services, including standard operating procedures (SOP), technical inventory of our IT landscape, user guides, manuals, online help, and knowledge articles.

Collaborate with IT managers, engineers, developers, and subject matter experts to understand product features and functionality and translate technical information into clear and concise documentation.

Ensure that all documentation adheres to style and formatting guidelines and is up-to-date with the latest product releases and updates.

Disseminate technical information in easy-to-understand language for a non-technical audience.

Write documentation for internal teams such as developers, network engineers, and IT technicians.

Continuously improve documentation processes and tools to enhance the quality and efficiency of documentation production.

Create diagrams, charts, and other visual aids to assist readers in understanding a product or process.

IT Technical Writer II Qualifications

Bachelor's Degree in appropriate field of study or equivalent work experience required.

3-5 years of technical writing experience required. Technical Writer for an IT organization preferred.

IT Technical Writer II Hours

Standard hours are M – F 8 : 00 AM – 5 : 00 PM.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Information Technology

Industries

Banking

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Technical Writer • Melbourne, FL, US

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