Description
SKIMS is a solutions-oriented brand creating the future of underwear, shapewear, and loungewear. We are disrupting the industry with our game-changing product and culturally driven creative.
Position Summary
We are seeking a dynamic Director of Business Systems, Merchandising & Supply Chain Systems to lead the strategy, development, and delivery of key systems that power our Merchandising and Supply Chain operations.
This leader will own the end-to-end systems roadmap, serve as the integration expert across PLM, Planning, OMS, Fulfillment and Logistics systems, and drive feature enhancements to enable scalable, efficient retail operations.
You will partner closely with business leaders across Merchandising, Planning, Buying, and Operations to translate business needs into technology solutions.
Key Responsibilities
Systems Strategy & Roadmap
- Define and own the roadmap for all Merchandising, Planning, OMS and Inventory systems aligned to business goals.
- Drive feature enhancements, optimizations, and automation across core platforms (OMS, ERP, Planning, PLM, 3PL integrations).
Integration Leadership
Develop and maintain integration flows across Ecommerce, OMS, ERP, 3PLs, PLM, and Planning Software.Manage and optimize data flows for orders, purchase orders, receipts, transfers, shipments, adjustments, and inventory updatesEnsure system uptime, integration performance, and data reliabilityDevelop and maintain integration frameworks and data flows across these systems.Business Partnership & Process Enablement
Partner with Merchandising, Planning, and Operations leaders to understand business processes and identify opportunities for tech-enabled improvements.Serve as a trusted advisor to drive process standardization, best practices, and system adoption.Translate evolving business requirements into actionable product / system enhancements.Program & Project Execution
Lead cross-functional projects and implementations — from enhancements to net new system deployments.Manage vendor relationships and SOWs (where applicable).Develop and maintain KPIs and success metrics for system performance and adoption.Support & Continuous Improvement
Oversee day-to-day support model for core systems — triage issues, manage releases, and ensure system stability.Develop a continuous improvement process — proactively identifying areas for optimization and automation.Provide training and enablement to business users.Skills, Knowledge and Expertise
8+ years experience in Merchandising, Order Management, Inventory, or Supply Chain systems leadership in a retail environment.Hands-on experience with integration platforms (e.g., Celigo, Boomi) and cloud-based infrastructure (e.g., AWS)Familiarity with OMS platforms, particularly Teamwork Commerce or similar systemsStrong understanding of ERP systems, preferably NetsuiteExperience in leading cross-functional technology projects and managing vendors.Understanding of inventory flows, 3PL operations, and virtual location managementExcellent stakeholder management and cross-functional leadership skills.Familiarity with Django-based tools is a plusExposure to wholesale system requirements such as drop ship, EDI, and retailer complianceBasic SQL skills and experience with API-based architectureWorking knowledge of SDLC, change management, and system mapping practicesComfortable working in a lean team — hands-on and strategic.Benefits, Culture and Perks
Benefits and Culture
Up to 100% Company Paid Healthcare (medical, dental, vision)Kind Body Fertility Benefits401(k) savings plan with up to 4% matchUnlimited PTOFull Access to LinkedIn learningEmployee DiscountsPerks (HQ Location)
Free weekly catered lunch at HQ – M / T / W / ThDog-Friendly office on a Thursday and FridayFree Swag GiveawaysAnnual Holiday PartyAnnual Summer PartyInvitations to pop-ups and other company eventsComplimentary daily office snacks and beveragesSKIMS is a solutions-oriented brand creating the next generation of underwear, loungewear and shapewear.
We are setting new standards by providing solutions for every body. From technically constructed shapewear that enhances your curves to underwear that stretches to twice its size, our goal is to consistently innovate on the past and advance our industry for the future.
