Regional Quality & Benchmarking Specialist, SC3 W5

Regional Quality & Benchmarking Specialist

Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. The Reliability & Maintenance Engineering (RME) team are the business partners that work tirelessly behind the scenes to make it happen. We drive continuous improvement, and maintain all of the robotics and material handling equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us on our journey!

As the Regional Quality & Benchmarking Specialist, you will build and implement quality systems for Reliability & Maintenance Engineering (RME). You will guide field teams in creating effective decision-making tools for site managers, evaluate Fulfillment Center RME performance, and implement best practices to improve reliability metrics year over year. You will be instrumental in leading Amazon RME towards World Class Maintenance.

Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there's more : We provide lightweight fire-resistant daily wear and composite toe safety shoes for your safety!

Key job responsibilities include, but are not limited to :

• Establish parts cage quality standard work in developing work benches, quality data, vendor defect rates and build a standard work around parts quality management
• Establish a forward looking risk-based interface to assist site leaders in prioritizing work based on risk of asset failure
• Partner with the central reliability and RAPA teams to develop tools, processes and automation to track the new audit and parts mechanisms to roll out across the board
• Establish RME standard work for determining maintenance procedure quality, details, timing, and structure for all sites and maintenance providers
• Perform regular maintenance audits in the field and analyzes what is being done relative to standard work best practices for all RME scope
• Lead the network in Continuous Improvement initiatives, using AMS Standards
• Identify and validate new company-wide Program Management (PM) processes and resources meet the highest safety and effectiveness standards
• Contribute as a senior quality engineer on a high performing team which defines and audits the quality of RME maintenance procedures and execution
• Help define the 3-5 year RME Quality strategic vision, have a long-term roadmap, establish the right Quality team dynamics, and deliver innovative, scalable testing solutions & programs
• Travel domestically up to 80%