Claims Assistant

job summary : Responsibilities :

Responsibilities :

• Compiles claim files and other documents which many include subpoenas, demand packages and policy coverage confirmations.
• Provides resolution for image documentation errors.
• Manages, organizes and routes incoming / outgoing mail and faxes; includes monitoring of printers and fax machines. Ensures all correspondence is scanned as appropriate.
• Maintains office equipment including postage machine, copy machine, paper fill, etc.
• Maintains electronic and hard copy files as required; includes file purging and local office retention.
• Responds to Adjuster and Unit Manager requests such as retrieving files, data inquiries, preparation for audit, research and problem resolution.
• Provides phone support. Responds to various service inquiries from both internal and external parties.
• Processes transactional items such as mailing correspondence and preparing invoices, . Ensures all correspondence is compliant.
• Performs data entry and runs reports as needed. Reviews data regularly and track / report trends.
• Order supplies for the department and manage office expense (Staples) invoices.
• Manage special projects as assigned.
• May act as backup support for other departments, LOBs and hubs.
• Assist with on / off boarding for employees in HUB.
• Provide support for event and meeting planning.

Skills : Claims, Multi-tasking, Oral Communication, Problem Solving, Transcribing Notes, Organization, Working Independently, Decision Making, Microsoft Office Experience : Entry Level

responsibilities :

• Compiles claim files and other documents which many include subpoenas, demand packages and policy coverage confirmations.
• Provides resolution for image documentation errors.
• Manages, organizes and routes incoming / outgoing mail and faxes; includes monitoring of printers and fax machines. Ensures all correspondence is scanned as appropriate.
• Maintains office equipment including postage machine, copy machine, paper fill, etc.
• Maintains electronic and hard copy files as required; includes file purging and local office retention.
• Responds to Adjuster and Unit Manager requests such as retrieving files, data inquiries, preparation for audit, research and problem resolution.
• Provides phone support. Responds to various service inquiries from both internal and external parties.
• Processes transactional items such as mailing correspondence and preparing invoices, . Ensures all correspondence is compliant.
• Performs data entry and runs reports as needed. Reviews data regularly and track / report trends.
• Order supplies for the department and manage office expense (Staples) invoices.
• Manage special projects as assigned.
• May act as backup support for other departments, LOBs and hubs.
• Assist with on / off boarding for employees in HUB.
• Provide support for event and meeting planning.

qualifications : Experience

Experience

Entry Level

Education

• High School
skills :
• Claims
• Claims
• Multi-tasking
• Oral Communication
• Problem Solving
• Transcribing Notes
• Organization
• Working Independently
• Decision Making
• Microsoft Office
24 days ago