Senior Manager - Digital Product Management

Senior Manager Of Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. We are looking for an experienced Senior Manager of Digital Product Management ready to create and drive the data strategy of improving how Amex manages our customer's critical data. This position reports to the Director of Data Strategy in the Commercial Data Office (CoDO). CoDO is a fast-paced entrepreneurial team tasked with improving existing systems and building new innovative data solutions for our customers, while adhering to regulations and data management best practices. With continuous changes in the regulatory and risk management environment the program this Senior Manager is joining is critical to delivering delightfully interconnected commercial product experiences.

Your primary responsibilities may include :

• Create the strategy, requirements and detailed roadmap for integrating the corporate & business to business product experiences into the new customer legal entity profile data system of record.
• Investigating, synthesizing and briefing the details of current customer experiences for providing profile data through acquisition and maintenance journeys.
• Comparing and contrasting the nuances of customer experiences and data capture today, especially considering how the data lineages operate to power the current experiences.
• Create data flows to visualize data lifecycle from customer input through to end use cases including, but not limited to anti-money laundering and know your customer screening.
• Drive consensus to standardize terms and language related to legal entities and associates (i.e. roles, entity types, industry codes, etc.)
• Responsible for creating product requirements and associated documentation to clearly communicate to delivery team partners.
• Responsible for leading meetings with stakeholders and driving tangible actions with cross functional groups including product, compliance and legal partners.
• Creating documentation for as built solution and training others on the new or changed capabilities.
• Accountable to providing roadmap, status and risk items to program PMO partners.

Minimum qualifications :

Preferred qualifications :

Salary range : $123,000.00 to $215,250.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally :

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

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