Batch Operator

Batch Operator

Arete Technologies, Inc. offers a set of innovative consulting and outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients. We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemas and unconventional channels to provide one-stop solutions for all your workforce needs. Our team is an exquisite amalgamation of vast experiences of over 30 years in IT consulting and staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both consultants and clients. We are pre-eminent service providers in the field of staff augmentation, IT consultancy, software development, web development, providing unexcelled services and focusing on both the employers and employees.

Job Description

Title: IA - Technical Operator

Location: Des Moines, IA

Must be willing to work 3rd shift - 12:00 midnight to 8:30 am

This position will be assisting with the OCIO Operators with the IA Department of Revenue systems.

12:00 midnight to 8:30 am

Some duties will include the following in addition to the requirements listed in the skill area:

Monitor mainframe jobs

Alert appropriate customers/programmers of potential problems.

Report all job failures and other problems to Program Manager and assist with resolution.

Report and coordinate resolution of all problems in the absence of Program Manager.

Assist and provide support to Program Manager

Knowledgeable in JCL

Reporting

Distribute customer daily reports

Maintain unique scheduling calendar

Update all documentation (SOPs, logs etc)

Provide statistics gathered from various sources

Printing output

Print nightly output

Print state warrants

Deliver output

After hours help desk

Answer phones

Resolve issues

Escalate to duty officer problems that cannot be resolved

Skill Required

Coordinate Mainframe Batch Job Schedules

Change JCL (Job Control Language) as appropriate. The parameters that need changing include, but is not limited to: dates, tax types, & various data

Schedule & submit daily, weekly, monthly & annual batch systems & monitor jobs for multiple systems for completion & monitor expected results.

Verify job(s) set up and Networking accuracy (Control-M). Troubleshoots Control-M issues.

Reconcile multiple transactions received from an internal/external source(s) prior to loading them into the respective systems each night.

The ability in Operating Department computer system(s) and equipment; troubleshoots in an entry level capacity with minimal supervision.

Alert Program Manager of any problem(s) preventing the successful completion of a process or internal/external customer service issue.

Use JCL (Job Control Language), Utilities and JES III to operate computer system(s)

Experience in making changes to JCL as needed/instructed by Program Manager.

Qualifications

Need Local Candidates

Additional Information

Best Regards, Paramjot Singh