Job : Medical Practice Administrator / Senior Operation Manager
Job Type : Full-Time, Hybrid optional and Performance bonuses
Salary : Competitive, with performance-based bonuses
Job Overview :
We are seeking a business-minded Medical Practice Manager who excels in data driven decision-making, operational efficiency, and leadership. The ideal candidate will have a strong background in medical administration in particular in a mostly capitated medical based practice, EMR systems, financial performance analysis, and goal-driven practice management.
Qualifications :
- Required : 5-10+ years in medical administration / management, preferably in primary care.
- Strong understanding of medical practice metrics and performance reporting.
- Experience with EMR system required.
- Ability to develop and implement data-driven business strategies.
- Excellent leadership, communication, and team-building skills.
- Strong knowledge of medical billing, revenue cycle management, and insurance reimbursement processes.
- Ability to multitask in a fast-paced, high-volume medical setting.
Key Responsibilities :
Operations & Management :
Oversee daily operations of medical office ensuring efficiency and high-quality patient care.Work collaboratively with the office managers to achieve and develop organization goals.Track operational efficiency, patient flow, provider productivity, and financial performance.Collaborate with office managers to optimize EMR workflows to improve provider efficiency and patient engagement.Lead revamp efforts, ensuring seamless transitions in processes, policies, and patient experience.Financial & Business Performance :
Develop data-driven reports to monitor revenue, expenses, and profitability.Set performance targets for providers and staff to drive productivity.Identify opportunities for cost-saving measures, revenue cycle improvements, and efficiency gains.Monitor insurance reimbursements, patient billing, and collections to ensure maximized revenue and minimized losses.Long-Term Clinic Growth & Expansion :
Develop and execute a long-term growth strategy for the practice using data-driven decision-making and measurable goals.Set and track growth metrics such as :New patient acquisition and retention rates.
Expansion of service offerings based on patient demand.Increase in provider capacity and efficiency.Financial growth targets, including revenue per visit and payer mix optimization.Identify opportunities for practice expansion, such as additional providers, satellite locations, or new services.Report market trends, competitor benchmarks, and community healthcare needs to position the clinic for future success.Implement patient engagement and satisfaction strategies to improve retention and word-of-mouth referrals.Leadership & Team Management :
Supervise and train administrative and support staff, fostering a goal-oriented and high-performance culture.Set clear performance expectations and incentive programs based on key business and operational metrics.Work with providers and staff to ensure high patient satisfaction, efficient scheduling, and compliance with policies.Manage hiring, onboarding, and training processes for new staff.Performance Metrics & Reporting :
Track, analyze, and report on practice performance KPIs, including :Provider productivity (patients per day, RVUs, time per visit).
Patient retention & satisfaction.Billing & collections performance.Staff efficiency and scheduling optimization.Present data-driven insights to leadership and recommend strategic improvements.Reports to : Medical Director / CEO / COO
Directs : Office Managers
Compensation & Benefits :
Competitive salary based on experience and performance.Performance-based bonuses tied to key business and operational goals.Opportunities for long-term growth and advancement.