LIFT Academy Admissions Processor
Position Purpose : Processes all applications, transcripts, test scores and correspondence for new, re-enrolling, transfer, outreach and international student applications for LIFT Academy. Maintains in contact with student from admissions to orientation.
Essential Duties :
- Manage all official student documents and ensure students meet all standards set by the Academy and the FAA
- Make appropriate recommendations on admission eligibility. Analyze and solve problems regarding admission issues
- Evaluate student records. Perform degree checks and transcript evaluations. Manage and maintain records and databases
- Analyze course prerequisites, certification, and / or curriculum / graduation requirements. Assigns students to specific class
- Process all applications for admissions using Applicant Tracking System; review and update student information throughout application and enrollment process
- Provide quality customer service to students and parents in answering questions and assisting in the admissions process
- Meet with academy departments as necessary to evaluate enrollment process and develop new processes when needed
- Assist in monitoring admission interviews and screenings
- Provide students with proper paperwork prior to class
- Provide student with payment information. Acts as a mediator between US Credit and student
- Attends orientation, provides student support and uploads student paperwork
- Assist with mass direct mailings
- Performs other duties as assigned
Required Knowledge, Skills and Abilities :
Associates degree in a related field or a combination of education and experienceProficiency with Microsoft Office software (Word, Excel) requiredUnderstanding of academic standards governing student probation, suspension, and / or expulsionFamiliarity with student recruitment and retention issuesUnderstanding of applicant tracking systems and ability to maintain student databasesExperience with organizational structure, workflow, operating procedures, and problem resolutionExcellent interpersonal and communication skills, written and verbal including a customer service orientation and demonstrated ability to interact with a wide variety of individuals in complex environmentsMaintain confidentiality with sensitive informationDemonstrated ability to handle multiple complex tasks simultaneously and strong attention to detail including ability to self-monitor for quality control and accuracyDesire to foster a cooperative work environmentStrong customer service skillsPreferred Education and / or Experience :
Bachelor's degree in business, education or a related fieldExperience working within the aviation industryExperience with college admissionsLanguage Skills :
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulationsAbility to write reports, business correspondence, and procedure manualsAbility to effectively present information and respond to questions from groups of managers, clients, customers, and the general publicReasoning / Problem Solving Ability :
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization existsAbility to interpret a variety of instructions furnished in written, oral, diagram, or schedule formDecision Making :
Makes day to day decisions used to support strategic direction. Decisions often require some thought and are somewhat structured. Decisions tend to be short term and usually moderate cost.Physical Demands :
Able to move about the work environment. Frequently required to stand, walk, sit, talk and hear.Work Environment :
The work environment is typical of an indoor office setting.Travel Requirements :
None.Equal Opportunity Employer, Disability, and Veteran Accommodations :
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.