Operations Compliance Analyst

CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers.

We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner.

You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals.

And you can maximize your work-life balance and flexibility through our .

Job Description

This position can sit remotely anywhere in the United States but does require the ability to travel domestically up to 75%!

Position Purpose

The Operations Compliance Analyst is responsible for executing a variety of internal audit activities, carrying out field audits, providing analytics & key metric performance indicators on overall compliance adherence, and facilitating formal training with the CHEP In-House Plant Teams.

This role also provides daily front-line support with system access and use, work instructions, office procedures, and other key areas to ensure a consistent application of our processes and procedures throughout the network.

The Operations Compliance Analyst must possess a strong ability to manage relationships and communicate effectively with all levels of the organization.

Major / Key Accountabilities

Audit Execution

Operations Compliance facilitates the Scorecard process an audit principle based visit intended to assess facility performance, process adherence and controls.

This scope includes : Coupa (PO / Invoicing), Kronos(Timecards / payroll), Inventory, Pest Control & Cleanliness, Quality, and Safety Standards.

This role is required to learn the scorecard process, all contained content, and be able to execute this event independently.

Following the Scorecard, with the support of the manager, this role engages senior and field management to discuss audit results, compliance issues, and training needs.

This role will independently prepare documentation to support conclusions and recommendations. (to be reviewed with Manager and then delivered to the appropriate plant team)

Following scorecards, this team is responsible for facilitating action plan development, tracking, and completion.

Metric Action and Process Facilitation

This team tracks and reports on various metrics based on the needs of the plant network.

This role will participate in development of reports, identification of opportunities, and assessment of opportunities.

Assists in rollout of updated and / or newly created processes across operations; primarily focused on office-based activities, but may extend to other areas of the operation.

Including but not limited to being a SME to train the field.

Training

Responsible for assisting in the deployment of formal training on operational controls, processes, and procedures to the operations management team.

Partnering with a co-worker on the team to run a Leadership training event (SCOPE) up to four times per year, facilitation in person and / or virtual.

This includes all logistics, content, and learning facilitation.

Ad Hoc Support

This team manages an email box for general inquiries for support from the field and is committed to a 24-hour SLA for all inquiries

This role will be required to learn appropriate content and facilitate problem resolution.

All members of the team are expected to utilize professional communication skills and will be responsible for managing this email box on a rotating basis (schedule to be determined based on immediate travel need).

Assisting with coordination for transition events, site support, and corporate meetings as applicable to business need.

Assisting with the maintenance, security, and content for a SharePoint resource for internal locations.

While this team is primarily responsible for supporting CHEP run facilities, this role may extend to support externally run service centers as needed.

Measures

Measures or indicators of success in this role include :

Adherence to audit plan

Compliance scorecard results

Overall impact on organization through relationship building and going the extra mile to improve processes.

Overall impact on CHEP Services locations in regards to compliance and training.

Authority / Decision Making

Time management and resource decisions

Effectiveness of control tests

Challenges

Challenges this role faces include :

Managing multiple projects

Extensive domestic travel

Time Management / Priority Setting

Key contacts

Internal

External

Directors, Plant Managers, Office Managers, and Corporate Partners, Office Personnel, Compliance Project & Training Lead, Compliance Manager

N / A

Qualifications

Bachelor’s Degree or 4+ years of supply chain or relevant business experience is required.

Willingness and ability to travel domestically up to 75%

Experience

1-3 years of auditing experience within supply chain processes

May be combined with any of the following experience : learning and development, customer service, accounting, office management

Skills and Knowledge

Excellent verbal & written communication skills

Strong analytical & problem solving skills

Strong project management skills

Strong interpersonal skills

Working knowledge of audit standards

Learning and development facilitation

Intermediate or advanced level of knowledge of Excel, Power Point, and Word

Ability to deal with ambiguity and work independently.

Positive mental attitude

Preferred Education

Bachelors - Supply Chain Management

Preferred Level of Work Experience

1 - 3 yearsFully Remote

We are an Equal Opportunity Employer and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential.

This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.