Quality Assurance Manager

Quality Assurance Manager

Balchem Corporation develops, manufactures, and markets specialty ingredients that improve and enhance the health and well-being of life on the planet, providing state-of-the-art solutions and the finest quality products for a range of industries worldwide. Founded in 1967, Balchem is a publicly traded company with annual revenues over $950 million and a market cap exceeding $5.0 billion. The company consists of three business segments : Human Nutrition & Health; Animal Nutrition & Health; and Specialty Products. Balchem employs over 1,400 people worldwide who are engaged in diverse activities, committed to developing the company into global market leadership positions.

The Quality Assurance Manager is a key member of the manufacturing site leadership team that provides leadership at the site for development, implementation and administration of the quality assurance and quality control functions to ensure safety integrity and conformance with respect to regulatory, corporate, site, and customer requirements. This position will work in collaboration with the plant and Balchem leadership to formulate and execute a strategic quality plan for the business. This position also integrates quality priorities into the operational excellence process. Responsible for managing CAPA program, including customer complaint, vendor complaint, holds and site audit nonconformance programs and root cause analysis thereof. Responsible for management of change control and portions of commercialization process. Provides leadership to develop and implement food safety, preventive controls and prerequisite programs (eg : HACCP / HARPC, Pest Control, Recall, Allergen, Sanitation, and environmental monitoring.) As a member of the plant leadership team, requires comprehensive understanding of the concepts and principles within their own functional area, and also requires basic knowledge of these elements in their relevant functional areas in order to participate in the resolution of issues that have an impact beyond the area or impact multiple areas.

Essential Functions :

• Maintaining customer quality satisfaction through the implementation and use of programs to control raw materials, in-process materials, production process, environmental conditions and finished products.
• Empowers and develops their team and cross functional teams. Performs evaluations and creates development and or training plans for team members and manages employee relations.
• Ensures compliance with applicable laws and regulations such as FDA, EPA, OSHA and other state and federal agencies. Ensures compliance with contracted third part certifications such as GFSI, Kosher, Halal, RSPO or others as needed.
• Conducts or coordinates Customer, Vendor and / or third party audits and regulatory inspections. Executes plans that drive operational excellence for the operation. Prepares and oversees customer site visits and audits.
• Interacts with other Quality Managers, and corporate leadership and ensures timely issue escalation. Leads quality team in commercial product onboarding and trial reviews, specification creation, formula and label reviews, inspection plans for raw materials, in process materials and finished materials.
• Manages departmental staffing, management commitment and review process, budget & expenses and capital projects
• Partnership with site leaders and cross functional partners for goal setting, decision-making alignment, and training and development needs
• Supports Supply Chain, Learning and Development, and Commercialization functions as needed

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Requirements :

Balchem is committed to a workplace culture that values and promotes diversity, inclusion, equal employment opportunities, and a work environment free of harassment and hostility.