Senior Manager - Global Policy, Payments & Merchant Acquiring

Sr Manager, Global Policy & Standards Team

At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Global Merchant Network Services (GMNS) has relationships with millions of merchant businesses, in more than 25 countries, and delivers over $1.5T in spend. The people, processes, and technology that support this vital function are evolving to improve the merchant experience and economics. The Global Strategy & Performance Operations (GSOP) team's mission is to deliver a best-in-class premium merchant experience that will get merchants to not only accept American Express, but openly welcome and recommend us to their customers. The Global Policy & Standards team within GSOP develops the rules, specifications, and data quality programs that govern American Express products and capabilities across Network Participants, Merchants, and Third-party Acquiring Partners. The GPS Third-Party Policy team is responsible for the development, publication, and communication of operating rules for acquiring programs designed to expand American Express Card acceptance through third-party partnerships. The Sr. Manager role is an exciting opportunity for a candidate with demonstrated experience and knowledge in the payments industry, particularly of acquiring models and participants in the U.S. payments ecosystem, including those involved in the acquisition, set-up, and onboarding of merchants accepting point-of-sale PIN debit and ecommerce transactions. The successful candidate will leverage subject matter expertise and experience in working with processors, debit networks, and acquirers to develop and apply rules, requirements, and controls for programs that will enable American Express to expand its presence in the evolving payments landscape.

Responsibilities Include :

• Apply payment industry knowledge and expertise to the design and development of rules, requirements, and controls for programs that will enable American Express to expand acquisition efforts in the evolving payments and U.S. debit landscapes.
• Liaise with internal business, operations, technical enablement, and capabilities teams to understand, assess, and ensure the operational feasibility of proposed policy and requirements.
• Liaise with internal first and second line of defense, risk, compliance, oversight, and legal teams to ensure proposed acquiring program rules are consistent with a strong control environment.
• Lead and / or participate in the bi-annual publication process, to include drafting, discussing, and refining policy language and securing stakeholder alignment and approval prior to publication.
• Serves as subject matter expert; educates and trains internal teams and external partners; develops processes; understands the rules of debit acquiring and how to apply them.
• While these describe the overall responsibilities of the position, additional duties may be assigned.

Qualifications :

Salary Range : $103,750.00 to $174,750.00 annually bonus benefits. The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally :

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws.

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