Talent.com
Level 2 Systems Engineer

Level 2 Systems Engineer

Van Ausdall & Farrar IncIndianapolis, IN, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

As a Level 2 Systems Engineer, you’ll serve as a key technical expert supporting escalated IT issues, maintaining system uptime, and deploying solutions that make a real impact on our customers’ operations. You’ll collaborate closely with both internal teams and client contacts—owning issues through to resolution and providing mentorship to junior engineers.

Benefits

At Van Ausdall & Farrar, our people are our number one asset. Our employees are the driving force that allows us to be successful now, and in the future. Below is an overview of our comprehensive benefits :

  • Generous PTO
  • 7 paid holidays + 1 personal holiday of your choosing
  • Weekly Employee Engagement Activities
  • Paid volunteer time
  • Monthly Fitness Reimbursement
  • Tip Lead / Business Referral Program
  • Medical, Dental & Vision with corresponding Flexible Spending Account (FSA) and Health Savings Account (HSA)

What You'll Do

  • Own and resolve Level 2 technical support tickets with urgency and professionalism
  • Maintain client infrastructure through software updates, patching, and endpoint protection
  • Serve as a trusted technical advisor to designated client sites—building strong, proactive relationships
  • Contribute to a knowledge-sharing culture by documenting processes and mentoring Level 1 engineers
  • Collaborate with third-party vendors to deploy or support hardware and software solutions
  • Participate in project work including server upgrades, migrations, network enhancements, and more
  • Track and document time, solutions, and communication accurately within the ticketing system
  • Take part in a regular on-call rotation for after-hours support
  • What You Have

  • Highly motivated individual who interfaces well with others
  • Good oral and written communication
  • Mentor / teacher to help less experienced technicians
  • Excellent diagnostic skills and able to solve many problems on their own
  • Sense of urgency when handling deadlines and high-pressure situations
  • Displays high integrity and honesty
  • Able to gather and synthesize detailed information through listening and questioning skills
  • Keeps a calm, pleasant, and professional demeanor under pressure
  • Contributes to a team environment by collaborating with all Managed Services personnel
  • What You'll Bring to the Role

  • 4+ years of IT support experience in a helpdesk, MSP, or systems administration role
  • Strong diagnostic and problem-solving skills with a customer-first mindset
  • Excellent communication skills—both written and verbal
  • Ability to work independently, prioritize effectively, and thrive in a fast-paced environment
  • This role requires local travel to client sites (valid driver’s license required and clean driving record are required
  • Technical Skills That Set You Apart

    ( Not all required, but strongly preferred )

  • Microsoft Active Directory, DNS, and Exchange administration
  • Office365 setup and troubleshooting
  • VMWare vSphere (v4 or later)
  • Windows Server (2008 or later)
  • Certifications such as A+, Network+, NSE 3+, Sophos Engineer, Cisco IOS
  • College degree in Information Technology or related field
  • About VAF

    Van Ausdall & Farrar is Indiana's leader in business office technology services since 1914. We provide Cloud Solutions, Cybersecurity, IT Managed Services, Copy & Print Solutions, Internet / ISP Services, Phones, Video Surveillance, Document Conversion, and much more. We are a privately-owned, Indianapolis based business whose mission is to provide value-driven technology solutions to meet the individual needs of our customers, while providing world-class customer service & making a positive impact on our community.

    At Van Ausdall & Farrar Inc, we are committed to fostering an inclusive and welcoming environment. We are an equal opportunity employer (EOE) and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. We encourage individuals of all backgrounds to apply, and we actively seek to promote a workplace where everyone feels valued, respected, and empowered to contribute their best. Please contact us to request reasonable accommodation to participate in the job application or interview process.

    Ready to take your career to the next level? Apply today and join a team that’s redefining technology solutions for the modern workplace.

    Create a job alert for this search

    System Engineer • Indianapolis, IN, US

    Related jobs
    • Promoted
    Systems Engineer

    Systems Engineer

    Liberty Personnel Services, IncIndianapolis, IN, US
    Full-time
    A leading automation solutions provider is seeking a skilled.This role is ideal for an engineer who thrives at the intersection of operations, data, and technology. Design and implement automation a...Show moreLast updated: 3 days ago
    • Promoted
    Entry Level Insurance Sales - Completed Training Required

    Entry Level Insurance Sales - Completed Training Required

    Platinum Supplemental InsuranceAnderson, Indiana
    Full-time
    Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac...Show moreLast updated: 30+ days ago
    • Promoted
    Entry Level Insurance Sales Representative - Completed Training Required

    Entry Level Insurance Sales Representative - Completed Training Required

    Platinum Supplemental InsuranceColumbus, Indiana
    Full-time
    Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac...Show moreLast updated: 30+ days ago
    • Promoted
    Lead Systems Engineer

    Lead Systems Engineer

    AptivCarmel, IN, United States
    Full-time
    Gather and review stakeholder requirements and ensure the logical and systematic translation of these requirements into a total systems solution which meets scheduling, technical, and cost constrai...Show moreLast updated: 7 days ago
    • Promoted
    • New!
    CICS Systems Engineer

    CICS Systems Engineer

    Indiana Fram InsuranceIndianapolis, IN, United States
    Full-time
    Installing, configuring, and upgrading CICS software and related products on z / OS systems.Troubleshooting performance bottlenecks, monitoring resource utilization, and optimizing system behavior.Ap...Show moreLast updated: 6 hours ago
    • Promoted
    Controls and Systems Engineer

    Controls and Systems Engineer

    PTS DiagnosticsWhitestown, IN, US
    Full-time
    Controls and Systems Engineer is responsible for assessing systems, determining problems, providing solutions to issues that arise, designing systems, upgrading systems, maintaining systems, and br...Show moreLast updated: 30+ days ago
    • Promoted
    An Indiana Facility Is Seeking a Locum Tenens Pediatrician

    An Indiana Facility Is Seeking a Locum Tenens Pediatrician

    Weatherby HealthcareHope, IN, US
    Full-time
    Weatherby can help you build a custom career plan, with multiple positions available for you today.Call us for specific details on your future job today. Paid malpractice insurance; pre-paid travel ...Show moreLast updated: 5 days ago
    • Promoted
    System Engineer

    System Engineer

    SCI REMCMartinsville, IN, US
    Full-time
    SYSTEM ENGINEER ELECTRIC DISTRIBUTION.South Central Indiana REMC (SCI REMC) is seeking candidates for the position of System Engineer. SCI REMC is the largest not-for-profit electric distribution co...Show moreLast updated: 30+ days ago
    • Promoted
    Site Safety Technician - Entry Level

    Site Safety Technician - Entry Level

    US Trades LLCLebanon, Indiana, US
    Full-time
    US Trades is seeking an entry-level.This position will assist with daily adherence to company safety standards and ensure that all employees in the field are following those guidelines.The Site Saf...Show moreLast updated: 13 days ago
    • Promoted
    Level 2 Engineer

    Level 2 Engineer

    Blake Smith Staffing, LLCIndianapolis, IN, United States
    Full-time
    The IT Helpdesk L2 Tech will work supporting local and remote staff.Responsibilities include providing general technical assistance, support and advice to end users for hardware, software and syste...Show moreLast updated: 7 days ago
    • Promoted
    Pediatrics

    Pediatrics

    Weatherby HealthcareHope, Indiana, US
    Full-time
    Pediatrics physician employment in Indiana : Weatherby Healthcare is currently seeking a Pediatrics Physician in IN.Weatherby can help you build a custom career plan, with multiple positions availa...Show moreLast updated: 11 days ago
    • Promoted
    Lead Control Systems Engineer

    Lead Control Systems Engineer

    RoviSysIndianapolis, IN, United States
    Full-time
    Works directly with customers to define functional requirements and design, configure, commission and qualify control systems. Owns and leads projects with small to medium sized teams for projects e...Show moreLast updated: 30+ days ago
    • Promoted
    System Engineer MCIS

    System Engineer MCIS

    CSA Global LLCEdinburgh, IN, US
    Full-time
    Client Solution Architects (CSA) is currently seeking a System Engineer MCIS to support our program at Camp Atterbury, IN. For nearly 50 years, CSA has delivered integrated technology and operationa...Show moreLast updated: 30+ days ago
    • Promoted
    Low Voltage Project Manager

    Low Voltage Project Manager

    Vaco by HighspringAvon, IN, US
    Full-time +1
    Vaco has partnered with a client in Avon, IN to hire a Structured Cabling / Low Voltage Project Manager for a full time, direct hire opportunity. Structured Cabling Project Manager.This role is resp...Show moreLast updated: 30+ days ago
    • Promoted
    Entry Level Insurance Sales - Vehicle Required

    Entry Level Insurance Sales - Vehicle Required

    Platinum Supplemental InsuranceColumbus, Indiana
    Full-time
    Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac...Show moreLast updated: 30+ days ago
    • Promoted
    Entry Level Insurance Sales Representative - 4 Day Work Week

    Entry Level Insurance Sales Representative - 4 Day Work Week

    Platinum Supplemental InsuranceAnderson, Indiana
    Full-time
    Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac...Show moreLast updated: 30+ days ago
    • Promoted
    Entry Level Insurance Sales Representative - Vehicle Required

    Entry Level Insurance Sales Representative - Vehicle Required

    Platinum Supplemental InsuranceAnderson, Indiana
    Full-time
    Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac...Show moreLast updated: 30+ days ago
    • Promoted
    An Indiana Facility Is Seeking a Locum Tenens Pediatrician

    An Indiana Facility Is Seeking a Locum Tenens Pediatrician

    HealthEcareers - ClientHope, IN, USA
    Full-time
    Weatherby can help you build a custom career plan, with multiple positions available for you today.Call us for specific details on your future job today. Paid malpractice insurance; pre-paid travel ...Show moreLast updated: 11 days ago