Seasonal Customer Service Representative North Miami Beach

Overview

Enterprise Mobility operates the Enterprise Rent-A-Car National Car Rental and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the worlds best and most trusted mobility company.

The Enterprise Rent-A-Car brand of Enterprise Mobility has an exciting opportunity for a Seasonal Customer Service Representative. The Seasonal Customer Service Representative will provide superior friendly efficient service during all aspects of the rental car process as it applies to this position. This position is seasonal and employment will start no earlier than December 1 2025 and end on or before April 30 2026 .

The pay for this position is $16.50 / hour

This positions will be located at 14975 W DIXIE HWY MIAMI FL 33181

THIS IS A FULL TIME SEASONAL POSITION 40 hours per week

Apart from religious observations must be available to work one of the schedules below

Monday 9 : 00am-5 : 00pm

Tuesday 9 : 00am-5 : 00pm

Wednesday 9 : 00am-5 : 00pm

Saturday 8 : 00am-5 : 00pm

Sunday 8 : 00am-5 : 00pm

or

Monday 9 : 00am-6 : 00pm

Thursday 9 : 00am-6 : 00pm

Friday 9 : 00am-6 : 00pm

Saturday 9 : 00am-6 : 00pm

Sunday 9 : 00am-6 : 00pm

Responsibilities

• Meet and greet customers in a professional friendly and timely manner
• Provide superior efficient customer service by understanding and communicating rental terms and conditions vehicle features and other services which includes offering optional protection products upgrades fuel options and other additional equipment
• Offer additional customer assistance by offering directions maps local area information and appropriate service information
• Answer incoming calls for reservations rate quotes general questions provide information and resolution for customers other branches and other vendors
• Place outgoing calls for callback management and miscellaneous calls as assigned
• Assist to assess condition of rental upon return
• Notify Management of any known customer problems
• Notify Management of any known vehicle problems and any required vehicle maintenance
• Continuously build knowledge and skills pursue on the job training and development opportunities and any company sponsored classroom training

Equal Opportunity Employer / Disability / Veterans

Qualifications

Must be at least 18 years old

High School Diploma or G.E.D. required

Must have a minimum of 2 years of customer service or sales experience in retail guest services or administrative support

Required Experience :

Unclear Seniority

Key Skills

Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking

Employment Type : Unclear

Experience : years

Vacancy : 1