Honda Service Advisor

Job Description

Job Description

Benefits :

401(k)

401(k) matching

Bonus based on performance

Company parties

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training & development

Tuition assistance

Vision insurance

Wellness resources

Join One of Northern Californias Top Automotive Dealer Groups

If youre looking for an exciting career with one of the best privately owned automotive groups in Northern California, Future Honda is the place for you! Part of the Future Automotive Group, weve been family-owned and operated for over 60 years and have grown to 13 dealerships and 14 franchises.

Weve experienced rapid growth, continue to break records, and now have an immediate need for assertive, motivated Service Advisor s to join our winning team.

At Future Honda, we pride ourselves on our professional yet family-oriented culture, offering excellent work-life balance and uncapped earning potential. Our Service Advisors regularly earn $5,500 $12,500 per month, and thats the norm here.

Are you ready for a change?

Pay Scale :

Base Hourly rate of $16.50, with substantial commission opportunities based on overall performance and other factors.

Position Summary

As an Automotive Service Advisor , youll be the bridge between our customers and the service department. You will greet customers, assess service needs, prepare repair orders, and communicate effectively with both customers and technicians. You will also identify additional service opportunities, present recommendations, and secure customer authorization for work.

Perks & Benefits

• Employer-paid life insurance
• Additional employee life insurance options
• Medical (HRA / HMO options)
• Dental (PPO / DHMO options)
• Vision coverage
• Short-term disability options
• Long-term disability options
• Employee training and development
• Employee discounts on products and services
• 401(k) retirement plan options
• Employee Assistance Programs (EAP)
• Paid time off

Key Responsibilities

• Greet customers, listen to service concerns, and determine service needs
• Prepare accurate repair orders and estimates
• Communicate with customers regarding additional repair needs, costs, and timelines
• Maintain strong relationships with commercial fleet accounts and secure fleet service business
• Ensure quality control of all service deliveries for fleet and retail customers
• Provide service department manager with monthly forecasts for commercial / fleet business
• Maintain professional appearance and attend manager meetings as required
• Meet or exceed manufacturer Customer Satisfaction Index (CSI) requirements
• Perform other duties as assigned

Qualifications & Expectations

• Basic knowledge of automotive maintenance and repair
• Previous customer service experience required (service advisor or related experience preferred)
• Strong listening and verbal communication skills
• Goal-driven with a proven track record of meeting or exceeding sales targets
• Dependable team player with a positive attitude and strong work ethic
• Self-motivated with the ability to work independently or collaboratively

Why Choose Future HOnda?

At Future Honda, youre not just another employeeyoure part of a team that values your success . We give you the tools, training, and opportunities to achieve your goals and build a lucrative career in the automotive industry.

Apply today and take the first step toward a high-income career with one of Northern Californias most respected automotive dealer groups!

• All post-offer applicants must successfully complete pre-employment testing to include background checks, insurability, and drug testing to qualify for employment

The Future Automotive Group is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, are based on merit, competence, performance, and business needs. We do not discriminate on the basis of, veteran status, or any status protected under federal, state, local law, regulation, or ordinance, such as race and gender.