Job Description
Job Description
Roles & Responsibilities :
The Estimator position is the primary sales position in the company. Estimators are charged with delivering the customer experience in the home and / or showroom. Duties include, but are not limited to :
- Interact with customers in the home and / or showroom to develop a complete understanding of customer need(s)
 - Make proactive suggestions of company products & services that address customer need(s)
 - Convey and manage realistic customer expectations
 - As appropriate, accurately measure rough openings / space to facilitate accurate pricing and ordering
 - Generate legible and accurate shop drawings for quotes / jobs as required
 - Develop professional quotation(s) and present to customer(s) in a prompt fashion
 - Capture all additional relevant details about the customer and / or job location to facilitate a successful
 - Effectively communicate job and customer details to other team members, including front office and Installation to facilitate success.
 - Entry of relevant details into company sales software in a timely manner
 - Proactively follow up with customers on pending sales quotes
 - Proactively communicate with company vendors, including ordering of materials required for sold jobs
 - Promptly follow up with customers post-installation to ensure that they are satisfied with the materials, workmanship, and service that the customer received.
 - Self-generate leads through effective promotion of company products and services to potential customers through a variety of means including, but not limited to home shows, B2B networking, cold-calling, etc.
 
Qualifications & Educational Requirements :
2 years residential glass experience (glazing, ordering, estimating, and / or office / project management)In-home sales experience preferredHS Diploma or equivalentAll candidates must pass initial background check and drug test.Preferred Skills :
Excellent verbal / written communications skillsMicrosoft Office proficient (Word, Excel)Experience with estimating, fabricating, and / or installing residential glass productsHardworking, motivated, with excellent organizational and time-management skillsEligibility for company benefits contingent upon completion of initial employee probationary period