Behavioral Health Care Coordinator

Job Description

Job Description

Description :

GENERAL DESCRIPTION OF THE POSITION :

The Behavioral Health Care Coordinator serves as the first point of contact for new patients and their families. This role is responsible for creating a welcoming, supportive environment, guiding patients through the admissions process, and ensuring all necessary pre-screening and intake steps are completed accurately and efficiently. The Care Coordinator helps bridge the gap between patients, providers, and the treatment team by facilitating communication, documentation, and coordination of services. ESSENTIAL FUNCTIONS :

1. Patient Welcoming & Onboarding

• Greet and welcome new patients.
• Conduct tours of the facility to familiarize patients and families with available services, staff, and treatment environment.
• Serve as a supportive point of contact for patient questions during the admissions process.

2. Pre-Screening & Admissions

3. Care Coordination & Administrative Support

ADDITIONAL FUNCTIONS :

The description of job functions reflects general details as necessary to describe the principal duties, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise to balance the workload. Employees who hold this position may be asked to perform other duties as assigned.

Requirements :

MINIMUM QUALIFICATIONS :

PREFERRED QUALIFICATIONS :

WORKING CONDITIONS :