Workers Compensation Claims Recovery Senior Specialist

Workers Compensation Claims Recovery Senior Specialist

At Zurich North America Claims, we acknowledge that work-life balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA Claims hybrid work model emphasizes flexibility, allowing claims employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable.

Under moderate supervision, evaluates legal liability and aggressively pursues, negotiates, and resolves subrogation collection. Communicates with insureds, witnesses, attorneys, and underwriters to obtain / provide the necessary information. Works within specific limits and authority on assignments of moderate technical complexity. Prepares, reviews, and approves data input into the Loss Accounting System. Handles multi-line and multi-jurisdictional losses.

Day-to-day responsibilities of this position include :

• Interacting effectively with claimants, principals, agents, witnesses, and attorneys to complete investigations and collect assets due to the company.
• Recognizing and responding to business opportunities by finding and implementing new resources and evaluating collection practices for ways to increase efficiencies.
• Reviewing bonds, accounting records, invoices, and other required material during the investigation and recovery effort and notifying appropriate parties of outstanding issues as needed.
• Networking with other teams, maintaining good communication and information sharing, and making the best use of resources available to ensure comprehensive solutions to collections issues.
• Preparing reports outlining investigation findings, analyzing cases, and recommending appropriate courses of action.
• Recommending and / or implementing collection process improvements, integrating new concepts, approaches, and attitudes while remaining focused on goals, and monitoring and controlling expenses incurred on claims and salvage cases.

Basic Qualifications :

Preferred Qualifications :

Zurich is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race / ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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