Logistics Analyst
Pay, benefits and more.
We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.
What you’ll do on a typical day :
- Monitor support channels (group chats, emails, trackers) for support needs across the NASA region
- Troubleshoot and investigate the reported issues and provide support to the operation and program teams across NASA with issue resolution, escalation, and reporting
- Create and manage bugs and tickets with multiple teams to resolve system and process issues
- Prepare operational analyses of services, projects or general business functions
- Maintain databases; extract information and develop metrics and scorecards to measure and improve overall performance
- Research operations, including performance and productivity data, error rates and root causes; review reports to identify operational issues across departments
- Prepare related reports, graphs, charts, presentations and other documents to support analyses
- Utilize systems and software to develop and maintain reporting tools to support business decisions
- Participate in new project implementations and provide hyper care support as needed
- Assist leadership with process document writing and changes
- Work cross-functionally with various teams, such as : logistics, supply chain, engineering and solutions, IT, and automation
What you need to succeed at GXO :
At a minimum, you’ll need :
- Bachelor’s degree in Logistics, Business, Supply Chain or a related field, or equivalent related work or military experience
- 1 year of experience in comprehensive supply chain or logistics
- Expertise in preparing, importing and manipulating information in spreadsheets, databases and presentations; converting raw data into usable formats
- Experience with Microsoft Office (Access); ability to extract system data from SAP and utilize Excel / Access to develop reports
- Experience supporting Warehouse Management Systems (WMS), order management applications and database systems
- Advanced Excel skills, including the ability to perform macros
It’d be great if you also have :
- Experience with SAP
- Experience with Google Drive, Docs, Sheets, Slides, and other web applications
- Solid data mining and development skills; ability to perform statistical analysis and create queries
- Ability to create solutions-based reports to improve operational efficiency and increase customer satisfaction
- Fundamental comprehension of warehouse operations and the supply chain structure
- Solid verbal and written communication, organizational and time management skills
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