Yard Customer Service I

Job Details

Description

OBJECTIVE :

The first priority of this position is to assist customers with orders and loading of customer’s vehicles. This position demands individual alertness and safety practice. The ability to safely operate heavy machinery and power vehicles such as forklifts is essential. This position involves standing and walking for extended periods of time. Must be able to work in an outdoor environment through-out the year with various weather changes. Stocking of lumber products of various weights and sizes is also required for this position.

DUTIES AND RESPONSIBILITIES :

CUSTOMER SERVICE

• Assisting customers with orders
• Direct customer traffic to appropriate areas
• Filling customer orders in a timely manner
• Solving customer issues, problems and concerns to the best of your ability
• Reading and understanding invoice and order tags
• Traffic control of main parking lot and yard
• Proper use of 2 way radio to communicate in the yard

STOCKING

SAFETY

OTHER

PHYSICAL REQUIREMENTS :

This job description in no way states or implies that these are the only duties to be performed. You will be expected to follow any other job-related instructions and to perform other job-related duties as requested by your Supervisor, the General Managers, or the Owners.

You will be evaluated based on your performance of the objectives, duties, and responsibilities listed in this job description, the accomplishment of other assigned tasks, and adherence to Ashby Lumber’s Policies as outlined in the Employee Manual. Your supervisor or the Manager has the right to revise this job description at any time.

This job description is not a contract for employment, and either you or Ashby Lumber may terminate employment at any time, for any reason.