IT Specialist

Cedar Rapids, Des Moines, or Davenport, IA

Job Type

Full-time

Role and Responsibilities

The IT Specialist is responsible for analyzing, testing, troubleshooting, evaluating existing network systems, and general end user support. The IT Specialist will assist in performing network maintenance and extended set ups to ensure company networks operate correctly with minimal interruption.

Essential Duties and Responsibilities

• Configure WAN or LAN routers or related equipment at multiple locations
• Configure security settings or access permissions for groups and individuals and remove access as needed
• Set up new equipment for employees and do basic training as needed
• Software installation and updates to servers and end user PCs
• Analyze and report computer network security breaches or attempted breaches
• Identify the causes of networking problems and provide resolutions
• Maintain and update documentation on all network and company resources
• Troubleshoot network or connectivity problems for users
• Support desk phones, cell phones, iPads, building access, and security camera access
• Provide support in any other IT related issues to all employees

Required Knowledge, Skills and Abilities

Ability to sit or stand for extended periods of time

Ability to carry 50+ lbs

Responsible for physical cleanup in secure locations

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

Some evening and overnights will be required

Reliable transportation and no slip steel toe boots required for occasional travel to jobsites

Qualifications and Education Requirements

Minimum 5 Years of computer and infrastructure support experience

AAP / EEO Statement

At Modern, we understand that every employee is different in their own way. We support and thrive off those differences. We do not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, retaliation, military status, or other non-merit factors. Modern is a proud equal opportunity workplace and affirmative action employer.

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