VIE - Solutions Engineer

About Gladia

Founded in 2022 by Jean-Louis Queguiner (ex-OVHCloud) and Jonathan Soto (ex-MIT / Sigfox), Gladia builds best-in-class speech AI tools that empower businesses to deliver faster, more accurate, and innovative communication solutions worldwide.

Headquartered in vibrant tech hubs like Paris and New York City , Gladia is leading the charge in speech AI innovation . In under two years, we've grown exponentially, now serving over 150,000 users and 700 enterprise client s-including industry leaders like Attention, Circleback, Method Financial, Aircall and VEED.IO.

Our API supports advanced speech recognition and analysis in over 100 languages , setting a new standard for speed and accuracy across customer support solutions, voice agents, meeting assistants, and more.

Backed by world-class investors like Sequoia Capital, New Wave, and XAnge , we recently raised $16M in Series A funding -bringing our total funding to $20.3M. This investment powers our mission to build the ultimate AI audio infrastructure for leading platforms across the globe.

Role

As a Solutions Engineer , you'll be at the intersection of tech and business , working closely with Sales and Product teams to support clients in integrating Gladia's API. Your mission will be to ensure seamless adoption of our technology by solving technical challenges and optimizing integrations.

This 18-month VIE position is based in New York (Manhattan) , with an initial onboarding period in our Paris' office before relocation to get fully immersed in Gladia's tech and culture.

• Supporting Sales on client calls : Understanding their technical challenges and proposing tailored solutions.
• Diving into client stacks : Analyzing APIs, architectures, and systems to recommend the best integration and configuration.
• Building dashboards : Creating monitoring tools to track performance and improve integrations.
• Debugging and troubleshooting : Reading and analyzing code to help clients solve technical issues.
• Competitive intelligence : Conducting research on market trends and competitors to enhance Gladia's product strategy.

Profile

To qualify for a VIE (International Corporate Volunteer Program) , candidates must meet the following criteria :

At Gladia, we thrive on creativity, collaboration, and a shared passion for pushing the boundaries . Our team is made up of brilliant AI minds, all working together to deliver solutions that make a real-world impact. Whether you're looking to solve complex challenges, innovate in a fast-paced environment, or be part of a global movement transforming communication, Gladia is the place for you !