Senior Product Marketing Manager

Overview Senior Product Marketing Manager at Balto. This role is remote in the US and full-time.

Apply fast, check the full description by scrolling below to find out the full requirements for this role.

Balto helps contact centers coach agents in real time with AI-powered solutions. We are seeking an experienced product marketer to own the product narrative, connect solutions to customer outcomes, and drive revenue impact. You will shape Balto’s story in a competitive market, bring customer wins to life, and empower go-to-market teams with messaging and competitive insights. This is a hands-on, highly visible role partnering with product, sales, marketing, and customer success to launch products, build competitive playbooks, and fuel growth.

What You’ll Do

Be the VP’s right hand, acting as the strategic starting point for product-related content

Translate the product roadmap into compelling, market-ready messaging and positioning

Build sales enablement tools (battlecards, one-pagers, pitch decks) that win deals

Develop competitive intelligence and playbooks to sharpen our edge

Capture customer stories, wins, and data that influence buying decisions

Partner with the wider marketing team to drive integrated, campaign-ready content

Manage relationships with industry analysts and media outlets to boost Balto’s category leadership

Track and influence metrics like win rate, adoption, churn, and pipeline impact

This is a remote role, open to candidates anywhere in the US, with occasional travel for in-person company all-hands events up to 4 times a year.

Who You Are

You’re equal parts strategist and doer. You can own the high-level narrative and create a battlecard in an afternoon.

You have experience in B2B SaaS (bonus if it’s in the $15–45M ARR range)

You’ve launched products, built competitive playbooks, and love enabling sales

You collaborate effortlessly across product, sales, and marketing

You’re curious, creative, and data-driven—you know what resonates and why

You can translate complex product features into “must-have” customer value

You’re excited about AI and want to use it to level up your work every day

Culture We’re AI-obsessed. If you’re building your own GPTs, doing AI coding projects, following the latest AI developments, and creating visuals or videos with AI, Balto could be the right fit.

Why Balto

Fully remote team — work from anywhere in the US

Mission-driven culture with smart, supportive, AI-obsessed teammates

Career growth — this role is built for someone who wants to shape a function and make an impact fast

Great benefits : healthcare, 401(k), unlimited PTO, learning stipends, and more

Apply now : balto.ai / careers or send us your resume and a short note on your favorite recent product launch—and why it worked.

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