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Emerald Club Specialist (Greeter) - MSY Airport

Emerald Club Specialist (Greeter) - MSY Airport

Enterprise MobilityKenner, LA, US
30+ days ago
Job type
  • Full-time
Job description

Emerald Club Specialist (Greeter)

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.

The National / Alamo brand of Enterprise Mobility has an exciting opportunity for an Emerald Club Specialist (Greeter). The Emerald Club Specialist (Greeter) will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position.

This pay for this position starts at $16.00.

This position is located at 600 Rental Blvd., Kenner, LA 70062.

We offer :

  • Paid time off
  • Employee rental car discounts
  • Retirement savings plan including 401k with matching profit sharing
  • Health Insurance
  • Life Insurance
  • Dental Insurance
  • Vision Insurance
  • Training and development

Required Schedule (40 Hours per week) :

Sunday : 12 : 30pm - 9 : 00pm

Monday : 12 : 30pm - 9 : 00pm

Tuesday : OFF

Wednesday : OFF

Thursday : 3 : 30pm - 12 : 00am

Friday : 3 : 30pm - 12 : 00am

Saturday : 3 : 30pm - 12 : 00am

This is a full-time position located at 600 Rental Blvd, Kenner, LA 70062.

The starting pay rate for this position is $16.00 / hour with a $2.00 shift differential for Saturday and Sunday (pays $16.00 / hour Monday-Friday, and $18.00 / hour on Saturday and Sunday). This position also offers bonus opportunities.

Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental, and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.

Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $38 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories.

Responsibilities

We are hiring now for immediate openings. Responsibilities include :

  • Work proactively with shuttlers, service agents, handheld return agents and managers to ensure proper vehicle supply
  • Welcome members to the facility when they exit the bus or arrive on the lot
  • Direct customers to exit booth, provide local directions and maps and provide return directions where applicable
  • Assist members with questions and concerns to minimize counter visits
  • Communicate customer service issues to management
  • Ensure that hangtag information is completed correctly
  • Maintain clean low mileage fleet mix requirements
  • Maintain Emerald Aisle for cleanliness
  • Thank member for their business
  • Provide upgraded vehicles on request
  • Perform other customer service related duties as determined by management to ensure our service meets the needs of our customers
  • Equal Opportunity Employer / Disability / Veterans

    Qualifications

  • Must be at least 18 years of age.
  • High School Diploma or G.E.D. required.
  • Must have a valid driver's license with no more than 2 moving violations and / or at-fault accidents within the past 3 years. No drug or alcohol related convictions on driving record within the past 5 years (DUI / DWI).
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • Must be able to work 12 : 30pm - 9 : 00pm on Sunday and Monday; 3 : 30pm - 12 : 00am Thursday-Saturday.
  • This is a full-time position located at 600 Rental Drive, Kenner, LA 70062.

    The starting pay rate for this position is $16.00 / hour with a $2.00 shift differential for Saturday and Sunday (pays $16.00 / hour Monday-Friday, and $18.00 / hour on Saturday and Sunday). This position also offers bonus opportunities.

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    Greeter • Kenner, LA, US

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