Assistant General Manager

Job Details

Shy Shy is a new cocktail bar in Chelsea from the team behind Jungle Bird. Our beverage program, led by Krissy Harris, highlights botanical-forward cocktails with a special emphasis on martinis, with a focus on showcasing female producers. The program is complemented by a food menu inspired by the coastal flavors of the Pacific Northwest, designed to pair beautifully with our cocktails and create a complete guest experience.

We are seeking an Assistant General Manager (AGM) to help lead our team, set the tone on the floor, and deliver memorable guest experiences.

What You’ll Do

Act as the active floor leader 5 days per week, setting the standard for service.

Manage FOH scheduling to balance coverage and labor targets.

Partner with the Operations Manager on systems, standards, and accountability.

Assist with hiring, onboarding, and training new team members.

Participate in performance reviews and provide ongoing staff coaching.

Develop and refine steps of service to ensure smooth nightly execution.

Provide ongoing feedback, support, and motivation to FOH staff.

Oversee seamless integration of the cocktail and food programs during service.

Utilize Toast and Resy to manage service flow, reservations, and reporting.

Support large parties, VIPs, and guest feedback with professionalism.

What We’re Looking For

Proven AGM or senior FOH management experience in NYC hospitality.

Strong leadership presence : approachable, professional, and decisive.

Highly organized with excellent attention to detail.

Passionate about cocktails, food, hospitality, and building a positive team culture.

A self-starter who thrives in a fast-paced environment and leads by example.

Why Join Us

Competitive salary of $80,000 annually .

Growth potential as we grow and strengthen our group.

Be part of a creative, hospitality-driven team that values service excellence, teamwork, and guest connection.

We’re excited to share the story of Shy Shy — and just as eager to hear yours. To apply, please submit your updated resume along with a brief note about why you’d like to join our team.

Learn more about us by visit our website www.shyshynyc.com or Instagram @shyshybarnyc

Shy Shy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.