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Host / Hostess - Hiring Immediately

Host / Hostess - Hiring Immediately

Margaritas Mexican RestaurantFramingham, MA, United States
30+ days ago
Job type
  • Full-time
  • Part-time
Job description

Host / Hostess

$12 / hr + tips Plus tips, Competitive hourly wage plus tips. Flexible schedule. Opportunities for advancement within the company. Employee discounts and promotions.

Job Title : Host

Location : Margaritas

Job Summary : Margaritas is seeking a friendly and organized Host to join our team. The Host is the first point of contact for our guests and plays a crucial role in ensuring a warm, welcoming atmosphere. This position requires excellent communication skills, a personable demeanor, and the ability to manage reservations and guest flow efficiently.

Key Responsibilities :

  • Greet Guests : Welcome guests in a warm and friendly manner and provide them with the best first impression of Margaritas.
  • Seating Management : Efficiently seat guests based on their preferences and optimal dining room flow to ensure all guests receive attentive service.
  • Waitlist Management : Manage the waitlist during busy periods, providing accurate wait times and updates to guests.
  • Guest Queries : Address any guest questions regarding the menu, special dietary needs, or other inquiries they may have.
  • Communication : Communicate guest feedback to management and relay important information to the kitchen and serving staff regarding guest preferences or special occasions.
  • Maintain a Clean Reception Area : Ensure the front entrance, host stand, and waiting areas are always clean and presentable.
  • Farewell Guests : Ensure a lasting positive impression by thanking guests as they leave and inviting them to return.

Skills and Qualifications :

  • Previous experience in a customer service or hosting role preferred but not required.
  • Strong organizational skills with the ability to manage multiple tasks simultaneously.
  • Excellent communication and interpersonal skills.
  • Friendly and outgoing personality.
  • Ability to stand for extended periods and move quickly as needed.
  • Proficiency in using reservation management software is a plus.
  • High school diploma or equivalent; further training in hospitality or customer service is an advantage.
  • Physical Requirements :

  • Ability to stand for long periods.
  • May require lifting objects typically under 15 pounds.
  • Benefits :

  • Competitive hourly wage.
  • Flexible scheduling, ideal for those in school or with other commitments.
  • Opportunities for advancement in a growing restaurant company.
  • Discounts on dining and promotions.
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    Hiring Immediately • Framingham, MA, United States

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