Key Account Manager
The Key Account Manager (KAM) for the Dry Eye Business Unit is responsible for launching and growing market share with a strong focus on driving demand through the payer channel in a defined geographic area, reporting to the Area Sales Manager (ASM). The Dry Eye product portfolio is Vevye. This position requires a highly motivated self-starter who offers solutions to challenges, has a positive presence with internal and external customers, is well organized, and can multitask in a continuously changing and dynamic ophthalmic market environment. Assigned monthly / quarterly / annual sales revenue and product objectives, which will be achieved through consultation and value-based communications with ophthalmologists, optometrists, and staff on the indication, use, characteristics, and advantages of Harrow ophthalmic branded formulations. Prospective candidates should have pharmaceutical or medical device sales experience and a proven track record of success selling to physicians, private clinics, hospitals, and support staff. This position requires about 70% travel.
Essential Duties & Responsibilities :
- Meet or exceed quarterly sales revenue and product goals
- Takes 100% ownership and accountability to reach the goals set by the company
- Focus is on the development of new customers while converting existing customer base
- Entrepreneurial mindset to analyze, develop and grow territory business
- Drive demand through organic pull-thru and deploying any and all reimbursement solutions
- Call on ophthalmic healthcare professionals in defined markets
- Develop critical physician and staff relationships within the assigned geography
- Utilizes internal resources when developing quarterly action plans and partnering with accounts
- All sales activity is adequately recorded in CRM in a timely manner
- Competent in PowerPoint, Excel, Word & Outlook
- Maintain an in-depth and professional level understanding of our ophthalmic product portfolio and the competition
- Articulate the clinical benefits of the products / formulations and our solutions that complement them in a compliant manner
- Act with a sense of urgency at all levels of customer care and follow up
- Collaborate with internal departments and peers
- Ability to travel throughout the assigned geography on a routine basis
- Expected travel in the field will be about 75-80%, which may include overnight stays
- Understand the Pharmaceutical Industry's Code of Practice
- Comply with all state and federal-specific legislation and regulatory requirements
- Manage expenses in a thoughtful, responsible, and ethical manner
- Resourceful thinker that may not have a complete roadmap to success but finds the resources available to win and prosper
- Acts as the liaison for customers with continual follow-up
- Submits all required reports, including monthly expense reports, on time
Knowledge, Skills & Abilities :
Bachelor's degree in a related fieldHas 1-4 years of pharmaceutical or medical device sales experience (Ophthalmic experience is beneficial)Ability to build, develop, and foster longstanding relationships with customersAbility to quickly absorb product and practice information and offer solutions that resonateExperience with the execution of strategic and targeted business plans around priorities and goalsProficient with MS Office products including Word, Excel, and PowerPointClinical understanding in the specialty of ophthalmology preferredKnowledge of payer landscape Commercial, Medicare Part D and dual eligibilityKnowledge of how physicians make decisions regarding patient care for various therapiesExcellent presentation and interpersonal skillsSolid independent judgment and initiative requiredSuperior communication and written skills are a mustAbility to multitask, adjusting priorities as neededGood problem-solving and analytical skillsAbility to become proficient with CRM System70% weekly travel in defined territory with overnights requiredIf you are unable to upload your resume in this system please email Talentgroup@harrowinc.com