Director of Store Operations

Director of Store Operations

Burlington is hiring a Director of Product Operations Strategy for Stores, leading all back-of-house processes, tools and equipment, as well as all store technology for Burlington's >

1,100 stores. The Director is accountable for operational efficiency of processes in scope and oversees all related initiatives to deliver world-class execution of the off-price retail model. The right individual will be a great problem solver, collaborator, people leader, and communicator with experience leading store operations and technology at national scale retailers.

A Day In The Life

Strategy : Set strategy for standards, processes, and tools for in-scope areas to deliver step improvements in efficiency while maintaining quality of outputs and store team experiences. Create and implement a multi-year roadmap from conception of solutions through to testing and scaling.

Product operations : Lead execution of product operations in stores to achieve operational efficiency goals. Define processes and tools to receive product and present to the sales floor across all back-of-the-house functions. Manage process and tool improvements, and other initiatives.

Technology and tools : In partnership with IT, develop and execute store systems roadmap in support of store operations strategy. Define business requirements for in-store tools across all areas of customer and associate experience. Oversee new technology introductions and drive adoption.

People development : Train, coach, and performance manage teams within the function and mentor individuals in related functions. Establish internal processes to foster professional growth and capability development to create a high-performing organization.

Cross-functional collaboration : Engage closely with Supply Chain, Field, Finance, and other functions to deliver on objectives, garner support for programs, and coordinate cross-functional execution of initiatives in the Stores organization.

You'll Come With

Education : B.A. or equivalent in operations, engineering, finance or related field. MBA or other advanced degree preferred.

10 years of experience in retail

7 years of experience in store operations at leadership level

Proven ability to drive change in stores at national scale retail

Experience in product management of technology solutions with or within IT organizations

Track record of launching and driving adoption of process changes and tech tools at comparable scale

Demonstrated problem solving, organizational leadership, and communication skills

Skills and Abilities : Strategic problem solving and innovative thinking. Process and detail orientation. Technology management. Change management. People management. Cross-functional collaboration. Communication and influencing. Drive for results and ability to move quickly.

Physical Requirements : 25-50% travel. Based in U.S. Eastern or Central Time Zone.

Come join our team. You're going to like it here! You will enjoy competitive wages, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental and vision coverage including life and disability insurance. Full-time associates are also eligible for paid time off, paid holidays and a 401(k) plan. We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us. Our teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

Individual pay decisions will be based on a variety of factors, such as but not limited to, qualifications, education, job-related skills, relevant experience, and geographic location.

Pay Range $150,000.00 - $190,000.00