Word Processor II

Job Summary :

Under limited responsibility based on difficulty of tasks, performs a wide variety of technical and support services including but not limited to : Data review, assist with project coordination, and other related duties as assigned in individual task orders.

Job Responsibilities :

Personnel Data Maintenance :

Maintains necessary paperwork, assists in the preparation of personnel paperwork, including Performance Appraisal Plans and Performance reviews (both mid and end of year) promotions, awards, and completion of actions

Maintains and keeps up to date infrastructure and telephone directory information for assigned work area, database and spreadsheet development

Creates, maintains, and updates specified database and or spreadsheet information on a regular basis

Facilities and PC Management :

Assists PTO personnel in maintaining, coordinating, and tracking all needed equipment installation, removal, and relocation including telephones, computers, facsimile machines, copiers, voicemail, net drops and files in a timely manner

Maintains the copiers, individual printers, and the facsimile machines including acquiring and replacing toner and paper and coordinating needed repairs.

This does not include group printers, construction, and move coordination

Assists USPTO personnel with arranging and / or coordinating the move of staff and furniture into or out of the work area

Prepares forms and other materials (., USPTO specific forms (1464), spreadsheets of phone number locations)

Ensures accurate and timely completion of all activities required to ensure the relocation of phones, net drops, and other items

Obtains cardboard packing boxes for TC / work group use

Disseminates information to affected work areas as appropriate

Supply Management :

Assists USPTO staff with providing the necessary supplies (order supplies, verify delivery, submit invoices,

Assists the USPTO staff with developing a standard list of supplies and establish a system for automatic replenishment of these supplies to insure their continued availability

Tracking and Reporting :

Develops project tracking processes and related reporting requirements

Qualifications

Minimum Qualifications :

2-3 years' experience in relevant work with face-to-face customer interaction

Proficient in MS Word, Excel and PowerPoint

Proficient in Outlook Office and Calendar

Skills in Data base management

High School Diploma or GED Equivalent

Job : Office & Administrative Support

Travel : None

Organization : AGS - Akima Global Services

Clearance : Not Applicable

Work Type : On-Site

Remote : No

ReqID : 2024-3966