Global Role Excellence Lead

Sr Program Manager

Our company changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The Opportunity The Sr Program Manager will drive global training transformation by crafting the future workforce. This position, situated in the Strategy & Operations team, will take charge of developing scalable frameworks that redefine proficiencies, skill assessments, and global operating models. The successful candidate will contribute to establishing a robust foundation for a high-performing delivery team that supports Adobe's strategic vision for Premium Learning. Seeking a problem solver and operational expert who can turn vision into action, influence, and collaborate effectively.

What You'll Do

Lead the creation and refinement of job proficiency models that align with evolving business needs and support career progression. Design and implement tools and methodologies to assess current workforce capabilities, identify gaps, and inform targeted development plans. Develop and implement training plans that enable employees to grow into new roles, expand their abilities, and adapt to future workforce demands. Conduct internal and external research to inform role design, proficiency mapping, and workforce efficiency strategies. Define and document standard processes, workflows, and governance structures to improve operational efficiency, decision-making, reporting, and support transparency, onboarding, and continuous improvement across a global operating model. Architect and operationalize a unified delivery model that supports global consistency, agility, and excellence in training execution. Manage cross-functional projects from start to finish, using project management methods and tools to streamline operations and improve team efficiency. Partner with HR, Operations, Strategy, Delivery, and other cross-functional teams to ensure alignment and adoption of workforce transformation initiatives. Support prioritization, talent planning, and succession strategies through data-driven organizational insights.

What You Need To Succeed

Over 10 years of experience in managing programs, planning strategically, and driving organizational change within business settings. Proven expertise in workforce transformation, including proficiency modeling, skills evaluation, and role architecture. Strong background in operational excellence and organizational efficiency, with a track record of driving scalable solutions. Led cross-functional initiatives and influenced without authority in matrixed global organizations. Proficiency in efficiency and workflow tools such as Power Apps, Workfront, and similar platforms. Outstanding analytical skills with the ability to synthesize data, prioritize effectively, and make informed decisions. Advanced documentation and governance capabilities to support scalable, repeatable processes and onboarding. Excellent communication, facilitation, and collaborator engagement skills across diverse teams and leadership levels. Ability to operate autonomously in ambiguous environments, translating strategic vision into actionable execution. Familiarity with process improvement methodologies such as Lean and Six Sigma, with certifications like PMP, PMI, or Lean Six Sigma considered a strong advantage. Our compensation r