Complex Sales Research Coordinator

Job Title

Complex Sales Research Coordinator

Job Description

The Complex Sales Research Coordinator position supports multiple properties. In this role, you will assist the Sales & Catering and Revenue Management teams with managing and maintaining the Delphi.fdc (FDC) database system on the property level, managing Definite bookings, End of Month reporting, lead catching, and user Salesforce training.

Responsibilities

Assist designated hotels with property-level reporting needs for Salesforce

Responsible for the management of all bookings

Responsible for end of month reporting

Ensure all new users know how to access the System Usage Standards, SOPs, HDIs, and other training materials available for Salesforce

Work closely with Sales Automation to implement company-wide projects and procedures

Qualifications

Bachelor's Degree in Business or Hospitality Management is preferred

Spanish proficiency preferred

Knowledge of hotel structure and how all departments interact

Proficient in Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook

Knowledge of Delphi.fdc and / or Salesforce is a plus

Must be able to analyze data and communicate effectively with peers and superiors