Client Portfolio Manager - Medical Device Services

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

Eurofins is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. Eurofins is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. The Group also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to 55,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 50 countries. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

Entrepreneurial business leader and single point of accountability for strategic client portfolios across Eurofins Medical Device Services. This role bridges Business Development and Operations across Medical Device Services (testing and consulting) to translate client objectives into executable programs, grow accounts, and protect margin. The Client Portfolio Manager (CPM) effectively leverages and directs Project Managers (PMs) to ensure operational excellence, driving organized execution and maximizing value across projects. The Client Portfolio Manager (CPM) views ambiguity as opportunity to create comprehensive solutions, maintaining a relentless focus on customer outcomes and Eurofins' success metrics.

Success in this role requires strategic vision, the ability to align cross-functional teams, and the drive to deliver measurable value to both clients and the business.

Responsibilities

• Strategic Account Leadership

Build multi-year account plans; map stakeholders / influence; coordinate executive touchpoints.

Lead initiation, planning, execution, monitoring / control, and closeout for assigned projects and studies.

Establish cadences and KPIs; monitor scope, schedule, risk, cost, and quality; ensure contractual compliance.

Protect and improve gross margin through scope discipline, forecasting, and proactive risk / issue management.

Manage client expectations; provide regular project and financial updates; collect feedback and translate into action.

Recognize ambiguity and design the standards (playbooks, templates, dashboards) that remove it.

Success Metrics (KPIs)

Entrepreneurial, self-starter who creates structure in undefined environments

Travel to client sites and Eurofins laboratories as needed.

What we offer :

Eurofins USA Medical Devices is a Disabled and Veteran Equal Employment Opportunity employer.