Manager, Credit Strategy

Business Analysis Manager

When you join Sallie Mae, you become a champion for all students. We're on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big.

Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We're changing. Because students need a better way.

We're looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for studentsand for each other.

This is where diverse backgrounds, beliefs, and perspectives matter. It's where you're empowered to bring your authentic self to work.

Feeling your best allows you to do your best. Our benefits take care of the whole youfrom physical and mental to financial and professional. You'll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.

We're obsessed with impact and making a real difference. For us, that means putting relationships first, asking "why not?" when tackling challenges, and continuously learning new skills.

Come do more than join something, change something. For students, for future generations, for the future of education.

What You'll Contribute

As a Business Analysis Manager at Sallie Mae, you will apply your strategic and analytical skills to major company challenges. You'll work with top team members to develop and test strategies that impact every area of the business. And you will do it all in a collaborative environment that values your insight, encourages you to dig in, and rewards innovative thinking.

What You'll Do

In this role, you will work within the Credit Strategy team at Sallie Mae and have a first look into how we make decisions for our customers. You will have a chance to bring your core competencies of Integrated Thinking, Analytical Problem-Solving Skills and Communication skills to real business problems every day.

• Ensure we have credit strategies that are optimized to provide bespoke underwriting by student loan products.
• Liaison with operations for strategy implementation and to ensure critical processes are working effectively post-implementation.
• Provide comprehensive reporting on credit and related portfolio metrics to monitor performance of student loan products.
• Develop insights into true drivers of strategy and decision making and provide recommendations to enhance, expand or contract strategic initiatives.
• Work with cross-functional teams to move projects forward, identify concerns, devise appropriate mitigation strategy and escalate concerns if needed.
• Be an agent of change for legacy practices that suppress loan and revenue growth while increasing expenses.

General Responsibilities :

Strategic leadership : Support developing data informed business strategies that will drive growth, inform core decisions, and drive success for Sallie Mae.

Teamwork : Can lead and mentor other analysts to develop hypothesis, create analytical plans to help solve business problems.

Execution : Ability to synthesize and evaluate large datasets to drive meaningful outcomes. Manage and sequence delivery of business intent, build business requirements based on the analytical outcome and execute against the product strategy. Ability to contribute to multiple projects and programs concurrently.

Partnership : Work closely with colleagues across Sallie Mae to represent Credit function's inputs and drive improvement in quality, volume, and service.

Analytical Problem Solving : A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation.

Strong business judgment, leadership and integrity : He / she should be a tenacious decisionmaker, able to bring a healthy, aggressive, yet responsible approach to business.

Strong communication skills : Impeccable written and oral communications, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills.

What You Have

Minimum education, skills and experience required.

Preferred education, skills and experience required.

The Americans with Disabilities Act

The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the "essential functions" of a job. A function may be essential for any of several reasons, including : the job exists to perform that function, the employee holding the job was hired for his / her expertise in performing the function, or only a limited number of employees are available to perform that function.

Feeling Your Best Helps You Do Your Best

Our benefits take care of the whole youso you can build your work around your life (not the other way around!)

Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!

Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law.

Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call (855) 756-2007 and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.