Microsoft Dynamics Generalist At Pwc
At PwC, our people in business application consulting specialize in consulting services for a variety of business applications, helping clients optimize operational efficiency. These individuals analyze client needs, implement software solutions, and provide training and support for seamless integration and utilization of business applications, enabling clients to achieve their strategic objectives. As a Microsoft Dynamics Generalist at PwC, you will possess a broad range of consulting skills and experience across various Microsoft applications. Working in this area, you will provide consulting services to clients, analyzing their needs, implementing software solutions, and offering training and support for effective utilization of Microsoft applications. Your versatile knowledge will allow you to assist clients in optimizing operational efficiency and achieving their strategic objectives.
Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isnt clear, you ask questions, and you use these moments as opportunities to grow.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to :
- Respond effectively to the diverse perspectives, needs, and feelings of others.
 - Use a broad range of tools, methodologies, and techniques to generate new ideas and solve problems.
 - Use critical thinking to break down complex concepts.
 - Understand the broader objectives of your project or role and how your work fits into the overall strategy.
 - Develop a deeper understanding of the business context and how it is changing.
 - Use reflection to develop self-awareness, enhance strengths, and address development areas.
 - Interpret data to inform insights and recommendations.
 - Uphold and reinforce professional and technical standards, the Firm's code of conduct, and independence requirements.
 
The Opportunity Join our Microsoft Consulting Generalist team to consult, design, and implement Microsoft Dynamics 365 application solutions that enhance client business processes. As a Senior Associate, you will :
Build and maintain strong client relationshipsDeepen your understanding of diverse business contextsMentor and guide junior team membersNavigate complex scenarios with confidence and agilityAnticipate client and team needs to consistently deliver quality workGrow your technical expertise, personal brand, and leadership skillsEmbrace ambiguity as opportunity for growthWhat You Must Have
Bachelors DegreeMinimum 3 years of experience with Dynamics 365 CRM or ERP (D365, 2013, 2011, or 4.0 systems / core, external components, and architecture)Proven success configuring and customizing Microsoft Dynamics 365 productsWhat Sets You Apart
One or more Dynamics CRM or ERP certifications (D365, 2013 / 2011 / 4.0 / Online)Experience configuring and troubleshooting D365 applicationsSkilled in functional design, implementation, and maintenance of D365 modulesExpertise authoring and reviewing functional and technical documentationAbility to create accurate project estimates for configuration and coding effortsExperience developing architecture, business logic, and critical frameworksOversight experience managing offshore development teamsStrong understanding of common client challenges across industriesProven ability to design and support business processes in a Microsoft environmentPreferred Knowledge & Skills
Demonstrated success as a Microsoft Dynamics 365 Technical Consultant in client-facing roles, ideally within top-tier consulting firmsExperience participating in the full lifecycle of consulting, designing, and implementing Dynamics 365 solutions focused on :Application configuration and troubleshootingWriting functional and technical documentationProject scoping and estimationArchitecture and business logic developmentRelease testing, bug resolution, and beta supportManaging offshore development resourcesStrong client engagement skills :Building trusted client relationshipsEffective communication and flexibility in prioritizing tasksManaging project workflows, timelines, and potential conflictsProven team leadership abilities :Understanding individual and team rolesFostering positive work environmentsProviding guidance and feedback to junior staffResponsibilities
Consult, design, and implement Microsoft Dynamics 365 application solutions aligned to client needsImprove clients business processes via tailored Dynamics 365 solutionsBuild meaningful client partnerships and expand business understandingMentor and develop junior consultantsNavigate complex and ambiguous situations with confidence and resourcefulnessProactively support teams and clients to ensure high-quality deliverablesContinuously enhance technical skills and personal leadership brandJoin us to leverage your Dynamics 365 expertise and client-facing consulting experience to drive impactful solutions in a collaborative, growth-oriented environment.