Pet Care Assistant

Pet Care Assistant

The Pet Care Assistant works with the veterinary medical team to provide the best medical care of pets, ensuring this is done in a happy, welcoming, friendly, and efficient manner. This role influences clients to return and refer their friends and families. The Pet Care Assistant is responsible for preparing treatment rooms for examinations, maintaining the flow of the Cycle of Service, providing client education, and supporting the Client Services Coordinator staff. They also hold or restrain pets during examination, treatment, or inoculation, prepare routine in-house laboratory tests, monitor the comfort of hospitalized patients, and ensure cleanliness of the hospital.

Hiring Qualifications :

Capabilities and Experience :

Ability to multi-task

Communication skills

Organizational ability

Problem solving skills

Client service skills

Intellectual ability

Mathematical ability

Computer skills

Attitudes : Initiative

Integrity

Cooperativeness

Flexibility

Independence

Tolerance for Stress / Resiliency

Special Working Conditions :

Ability to work at a computer for long periods of time

Ability to be confident around pets

Client needs and work volume may often require more than 40 hours per week

Must have mental processes for reasoning, remembering, mathematics, and language ability

The noise level in the work environment is moderately high

Requires sufficient ambulatory skills

Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds

Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity

Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards, and medication / controlled substances

Experience, Education and / or Training :

High School Diploma preferred

Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances

One year related experience required with customer service preferred

Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state, and local laws governing nondiscrimination in employment in every Banfield location.