Clerical Support Specialist
Under general supervision, perform moderately complex and semi-specialized clerical support duties; may supervise other clerical employees.
Examples of duties include :
- Type from rough draft important and / or confidential correspondence and reports.
- Assemble data and information and enter into defined tabular format.
- Determine the pertinence, adequacy, arrangement, and form of reports or correspondence requiring familiarity with departmental rules, policies, and procedures.
- Proofread and check the accuracy of work.
- Determine classification of material for filing.
- Perform filing of correspondence, records, and reports.
- Maintain records in databases, spreadsheets, and logs, requiring knowledge of departmental practices and procedures.
- Maintain confidential records and files.
- Schedule appointments and maintain calendars.
- Issue licenses and permits, determining eligibility through verifying documentation.
- Accept payments and issue receipts.
- Screen telephone calls and visitors and assist with nontechnical inquiries.
- Plan, schedule, and review the work of subordinates.
- Procure and monitor inventory of office materials and supplies.
- Assists the Law Department in contact with professional organizations, private concerns, employees, and governmental agencies regarding department activities.
- Maintains confidential information.
- Assists departmental personnel with meeting preparations, scheduling, minutes, legal documents, and research.
- Assists the Police Law Department with FOIA requests.
- Assists the Police Law Department with legal representation requests.
- Assists the Police Law Department with dispositions.
- Assists Law Department with litigation assignments, including but not limited to, obtaining documents, and contacting police personnel for interviews, depositions and trials.
Minimum qualifications :
High School graduation or G.E.D. (General Educational Development) equivalent with coursework in typing, keyboarding, word processing, and office management or business related subjects.Two (2) years of recent office experience performing moderately complex clerical and office work.Two (2) years of law experience.Supplemental information :
Subjects and Weights : Computerized Assessment : 80% Evaluation of Training, Experience, & Personal Qualifications : 20% Total of Computerized Assessment, Interview and Evaluation T.E.P 100% Detroit Residency Credit : 15 Points Veteran Points : 0-15 Points
Employment benefits include :
Health : Eligible for hospital, surgical, and prescription drug benefits.
Dental and Vision
Insurance : Optional group life insurance available to employee and their family. The City pays 60% of premium for first $12,500 of employee life insurance. Employee may purchase, at own expense, life insurance for spouse and each dependent.
Long-Term Disability Insurance (Income Protection Plan) offered through payroll deductions.
Paid Time Off : Sick Leave, Vacation, Holidays
Other Leave Benefits : Funeral leave, Family and Medical Leave, jury duty, military duty leave, unpaid personal leave
Retirement Benefits : City Employees Retirement System
Advancement Opportunities : Employees have many opportunities for growth and career advancement throughout all City departments and divisions.