Talent.com
Retail Associate
Retail AssociateRoss Stores • Evansville, Indiana
Retail Associate

Retail Associate

Ross Stores • Evansville, Indiana
30+ days ago
Job type
  • Full-time
Job description
Retail Associate-(18198000PL0226)

Description

GENERAL PURPOSE:The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals.ESSENTIAL FUNCTIONS:
  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
  • Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
  • Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction.
  • Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
  • Represents and supports the Company brand at all times.
  • Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.
  • Maintains a professional appearance and adheres to the Company's dress code at all times.
  • Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and Team areas.
  • Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
  • Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.
  • Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
  • As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
  • Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
  • Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
  • Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.
COMPETENCIES:
  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
  • Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
  • Ability to perform basic mathematical calculations commonly used in retail environments.
PHYSICAL REQUIREMENTS/ADA:
  • Ability to use all Store equipment, including PDTs, registers and PC as required.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
  • Ability to occasionally push, pull and lift more than 25 pounds.
  • Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
  • Certain assignments may require other qualifications and skills.
  • Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.
SUPERVISORY RESPONSIBILITIES:NoneDISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

Create a job alert for this search

Retail Associate • Evansville, Indiana

Similar jobs

Store Associate

The Sherwin-Williams CompanyHenderson, KY, United States
Part-time

This position is essential to the success of our retail stores.Store associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Willi...Show more

 • Promoted

Sales Associate

BootBarn, Inc.Evansville, IN, United States
Full-time

Our Sales Partners engage with customers and create an exceptional in-store experience.They embody Boot Barn's Mission, Vision and Values in their words and actions while demonstrating selling and ...Show more

 • Promoted

Dock & Housekeeping Store Associate

Dillard'sEvansville, IN, United States
Full-time

Dillard's - Eastland Mall @ 800 N Green River Rd - [Retail Associate / Store Receiver / Team Member / Both PT & FT schedules available] - As a Dock & Housekeeping Associate at Dillard's, you will: ...Show more

 • Promoted

Associate, Eastland Mall

KnitWell GroupEvansville, IN, United States
Part-time

Our founder, Lena Bryant didn't set out to change fashion forever, but that's exactly what she did.Lane Bryant remains the iconic plus-size brand.Empowering women is kind of our thing.Our inclusive...Show more

 • Promoted

Senior Retail Sales Associate

Harbor Freight ToolsHenderson, KY, United States
Full-time

Job Description A Senior Retail Sales Associate (full-time) is a valued member of a high performing team who is empowered & equipped to do their job You will know why your work matters and be able ...Show more

 • Promoted

Part Time - Fulfillment Associate - Flexible

Lowe's Companies, Inc.Evansville, IN, US
Part-time

Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.Deliver excellent service by choosing high quality items, validating order...Show more

 • Promoted

Customer Service Associate Sewing Room

David's Bridal, LLC.Evansville, IN, United States
Part-time

David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the event or the wedding dress that matches a personal style-or the care...Show more

 • Promoted

Customer Service Associate I

Dollar TreePrinceton, IN, United States
Full-time

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following:.Assist customers with q...Show more

 • Promoted

Retail Sales Associate

Harbor Freight ToolsHenderson, KY, United States
Full-time +1

Job Description A Retail Sales Associate (part-time) is a valued member of a high performing team who is empowered & equipped to do their job.You will know why your work matters and take pride in w...Show more

 • Promoted

Part Time Store Associate

Gordon Food ServiceEvansville, IN, United States
Part-time

Gordon Food Service Store LLC - Location: 1500 N Burkhardt Rd, Evansville, IN, 47715-2755 Now Hiring! Weekly Pay! Store Hours - Monday through Saturday 7 AM-8 PM; Sunday 9 AM-6 PM - Holidays Off - ...Show more

 • Promoted

Customer Service Associate

Roses Discount StoresHenderson, KY, United States
Full-time +1

As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers.Key priorities include greeting customers, assisting them with ...Show more

 • Promoted

Store Associate

CVS HealthEvansville, IN, United States
Full-time +1

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience.At CVS Health, you'll be surrounded by passionate colleagues who ...Show more

 • Promoted

Retail Assistant Store Manager

Ollie's Bargain Outlet, Inc.Henderson, KY, United States
Full-time

Associates are expected to be supportive and work together.How do I treat others with courtesy, dignity, and respect?.Live the "good stuff cheap" mindset.Operate with grit, passion, tenacity, and a...Show more

 • Promoted

Retail Merchandising Specialist

Winston RetailEvansville, IN, US
Full-time

Retail Merchandising Specialist.Winston Retail is seeking a passionate, detail-driven apparel merchandiser to bring fashion to life at the store level.As an apparel merchandiser, you'll ensure clot...Show more

Retail - Framer

Michaels StoresEvansville, IN, United States
Full-time +1

Build customer relationships while creating a memorable framing solution for their art.Help customers shop our store and be able to find what they're looking for.Provide a safe, clean and clutter-f...Show more

 • Promoted

Sales Associate - Outlet Store

Evansville Goodwill Industries, Inc.Evansville, IN, US
Full-time
Quick Apply

When you support your organization through the generation of revenue, you are contributing to the mission of Goodwill.We are more than just selling donations; we use the funds generated to provide ...Show more

Checkout Team Associate

Wal-MartEvansville, IN, United States
Full-time +1

You play a major role in how our customers feel when they leave the store.You might be the first, last, and sometimes only associate a customer interacts with.That's why it's so important to smile,...Show more

 • Promoted

Outside Recovery Associate

Rural King SupplyHenderson, KY, United States
Full-time

Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates.We offer opportunities for growth, competitive benefits, a people first environment, and an op...Show more