Jiffy Lube Multicare Assistant Service Manager (Experience Required)

Job Description

Job Description

Jiffy Lube Multicare Assistant Service Manager

Business Description

Jiffy Lube is the largest quick lube chain in the nation with more than 2,000 franchised service centers throughout all 50 states. Jiffy Lube pioneered the fast oil change industry more than 35 years ago by providing oil changes & fluid maintenance services with NO APPOINTMENT NECESSARY. Today, with the addition of the Jiffy Lube Multicare division, many locations also offer almost every common repair service, from tune-ups, suspension & brake jobs to tires, wheel alignments & more.

Qualifications

The Assistant Service Manager position requires management or supervisory experience in a quick lube & / or an automotive repair shop. The ideal candidate will have strong leadership abilities with outstanding customer service skills as well as the ambition & drive to exceed the company’s & the customer’s expectations.

Responsibilities

As an Assistant Service Manager you will work in a fast-paced service environment & will be responsible with the Manager for the centers overall success & profitability. The management team is hands-on & physically performs automotive services & preventative maintenance on a wide variety of vehicles while managing their technicians are following the service procedures.

Duties

Include but are not limited to : Working with the Manager to provide the highest quality of customer service, train, develop & manage technicians. Monitor daily staffing & business volume to keep labor within company guidelines.

Administer company policies & procedures; maintain budgetary & financial goals to achieve the business plan and objectives. In addition, the Assistant Manager is responsible for quality control, maintaining daily goals & the center's clean & organized appearance. All company employees are required to complete the training courses through Jiffy Lube University for safety, service procedures & ongoing development.

Requirements

• Previous service writing / customer service advisor experience required.

Previous Automotive experience preferred

Management Experience preferred

Knowledge of automotive POS systems preferred

Experience using All Data preferred

Excellent interpersonal & communication skills (written & oral)

Leadership skills with the ability to lead a high-performance team

Positive attitude, a strong work ethic, self motivated & a team player

Must be able to lift & move work-related items up to 50 pounds

Must be able to push, pull, lift, & bend at the knees & waist

Have a valid drivers license & authorized to work in the US

Compensation

We offer competitive pay, bonuses, & advancement opportunities

State of the art training & certification program recognized by the ASE

Paid ASE testing fees for passing A4 & A5 certifications

Flexible hours, great team spirit, personal & family discounting & much more.