Patient Support Representative

A company is looking for a Patient Support Center Representative.

Key Responsibilities

Meet performance goals for patient satisfaction, accuracy, quality, and attendance

Provide services to internal and external customers while acting as a patient advocate

Utilize systems to resolve customer needs related to appointments, authorizations, claims, and benefits

Required Qualifications

High School Diploma / GED or equivalent experience

Must be 18 years of age or older

2+ years of experience in a customer service role

Ability to use Microsoft Suite and navigate multiple chat channels within Microsoft Teams

Ability to work full-time (40 hours / week) and flexible schedules as needed