Assistant Showroom Manager

Overview

About Lovesac : We are a young-at-heart, fast-growing furniture company, dedicated to helping people fill their homes with Total Comfort™. We design and innovate furniture solutions that are adaptable, washable, expandable, and delivered-right-to-your-door-able, allowing our customers to live the life they want to live.

Our Designed for Life mission started with Sacs, a seat so much better than your classic beanbag made with repurposed Durafoam and designed to reduce environmental impact while providing unimaginable, cloud-like comfort. From there, we expanded the possibility for sustainable furniture with Sactionals, a customizable modular sectional that can be endlessly rearranged to evolve with you. Our product line has grown a lot since our Sacs days, but our goal will always remain the same – to create truly adaptable, comfortable furniture that can be with you for life.

About Our Culture

At Lovesac, we strive to be an employer of choice by embodying a culture that encourages team members to think and dream big. We call this Top Ambition. We aim to not only excel within our industry, but also make a meaningful impact on the world. Above all else, we're driven by love and dedicated to promoting love and happiness in all aspects of our work.

Role

About The Role

As a Lovesac Assistant Manager, you will use your top ambition to create a welcoming and engaging in-store experience and help our customers design our products to fit their style and space. If you are passionate about sustainability and products that are designed to evolve with you, love to build relationships and are dedicated to making every customer experience extraordinary and want to inspire a team to do the same – join our Lovesac Retail Team!

What You'll Do

• Actively engage with customers using our Lovesac selling techniques.
• Demonstrate in-depth knowledge of Lovesac products and services and effectively demos, assists, and educates customers as well as supports your team of Associates with product knowledge and demonstration skills.
• Guide the customer from first interest to purchase focusing on managing quotes, closing the sale, and maintaining relationships as well as supports your team of Associates to be effective in this same process.
• Foster long-term relationships and brand loyalty through consistent, exceptional service.
• Conduct customer outreach using company provided tools and communication methods.
• Stay updated on changes to selling and promotional strategies, demonstrating flexibility and adaptability to business changes.
• Quickly identify and resolve customer issues, ensuring a positive shopping experience.
• Maintain a welcoming and visually appealing store by following visual merchandising standards.
• Oversee store operations including but not limited to; opening and closing, inventory, exchanges, marketing and promotions and ensure they are followed to company standards.
• Utilize company tools, sales data and reports to prioritize tasks and support daily operations.
• Follow company policies, and operational procedures to maintain consistency, safety, ensure customer satisfaction, and mitigate risks.
• Analyze sales data to support your team in demonstrating the behaviors to meet goals and KPIs.
• Demonstrate accountability by ensuring personal and team sales goals, key performance indicators and customer service standards are met.
• Perform other duties as assigned by Management.

Who You Are

Our Lovesac Values :

Our Lovesac Core Competencies

Qualifications

Requirements :

Our Benefits

Associates will be eligible to receive up to 125 hours of paid time off within our fiscal calendar year. They will be paid 1 1 / 2 times their regular rate for any hours worked over 40 hours in a work week. In addition, they will be eligible to receive 8 paid company recognized holidays and will be paid 1 1 / 2 times their regular rate for any hours worked on these holidays. Eligibility and terms for all benefits listed are as outlined in Lovesac's policy and plan documents.

Associate pay will vary based on factors such as location, qualifications, experience, skill level and competencies.

Lovesac is an Equal Opportunity Employer and considers all applicants for employment without regard to race, color, religious creed, ancestry, national origin, ethnicity, religion, sex, sexual orientation, gender identity, pregnancy, age, marital status, physical or mental disability, military status, genetic information or any other characteristic protected by applicable law. Lovesac is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at : accommodations@lovesac.com.

Note : This description reflects a general overview of the position and duties; it is not all-inclusive. The company reserves the right to modify duties as business needs require.

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