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Front Desk / Admin and Treatment Support Coordinator

Front Desk / Admin and Treatment Support Coordinator

Alinea OrthodonticsSanta Monica, CA, US
3 days ago
Job type
  • Full-time
  • Quick Apply
Job description

Front Desk / Admin and Treatment Support Coordinator– Join a Modern, Patient-Focused Practice! $18 - $21 per hour Are you friendly, organized, and passionate about helping people feel confident in their smiles?

ALINEA Orthodontics in Santa Monica, California is looking for a motivated, people-oriented individual to join our team as a Front Desk / Admin and Treatment Support Coordinator .

You’ll start by mastering front desk duties—welcoming patients, managing schedules, and ensuring a smooth, friendly experience from the first phone call to every visit.

As you gain confidence and experience, you’ll take on treatment coordination responsibilities, guiding patients through their treatment options and helping them begin their smile journey with confidence.

Perks of joining our team?

Consistent hours.

Competitive pay.

Supportive and team-oriented culture.

Great doctor.

Professional development and training opportunities.

Opportunity to be part of a growing and innovative orthodontic practice.

What does the perfect fit look like to us?  An upbeat personality is a MUST.

Strong communication and interpersonal skills.

Excellent organization and multitasking abilities.

Fast learner.

Team player.

Ability to multitask.

Dependable, professional, and approachable demeanor.

Positive attitude and eagerness to learn and grow.

At least 1 year of customer service or sales experience (orthodontic or dental experience preferred but not required).   What You’ll Do :

  • Front Desk Responsibilities : Greet every patient and family with warmth and professionalism.
  • Answer phone calls, schedule appointments, and manage daily patient flow.
  • Verify insurance benefits and assist with patient paperwork.
  • Maintain accurate patient records and support the administrative team.

Treatment Coordinator Responsibilities (as training progresses) :

  • Meet with new patients to review treatment and financial options.
  • Communicate insurance coverage and payment plans clearly and confidently.
  • Follow up with patients to encourage treatment acceptance.
  • Ensure seamless coordination between the clinical and administrative teams.
  • Why You’ll Love Working Here :

  • Consistent, full-time hours with a balanced schedule.
  • Competitive pay with opportunities for growth and performance incentives.
  • Supportive, team-oriented environment where your contributions are valued.
  • Ongoing training and professional development.
  • A beautiful, modern practice that values positivity, collaboration, and patient care.
  • Why This Role Matters You’ll be the heart of the patient experience—the friendly face that greets them, the reassuring voice that answers their questions, and the trusted guide who helps them begin their orthodontic journey with confidence.
  • If you’re ready to grow your career, make a meaningful impact, and join a team that truly values both patients and team members, we’d love to meet you!
  • Qualifications :

  • Customer Service or Sales : 1 year (Required) Orthodontic / Dental : Preferred but not required Job Type Full Time $18 - $21 per hour Bonus Location : ALINEA Orthodontics, 2701 Ocean Park Boulevard, Suite 110, Santa Monica, CA, 90405. (In Person) Please note : We are not able to provide or assume sponsorship for a visa at this time.   How to Apply At ALINEA Orthodontics our patients mean everything to us.
  • We want to fill this important role with someone who is not only a phenomenal assistant but is also dedicated to giving our patients the outstanding experience they deserve.
  • If you are interested in being a part of the team please send your resume and a brief cover letter to hello@helloalinea.com .
  • We can't wait to meet you!   Powered by JazzHR
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    Front Desk • Santa Monica, CA, US

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