Program Manager

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke University Hospital

Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States. The largest of Duke Health's four hospitals with 1062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency / trauma center, an endo-surgery center, and more.

Program Manager - EMU, EEG, IOM - Duke Hospital / Duke Raleigh

Role Summary :

The Program Manager oversees the strategic, operational, and administrative functions of the EEG Laboratory program, including inpatient, outpatient, ambulatory, ICU EEG, EMU, remote EEG / telemedicine, and related initiatives. This role ensures alignment with organizational goals, compliance with regulatory standards, and continuous improvement in quality, efficiency, and innovation.

Key Responsibilities

Program Oversight & Strategy

• Coordinate and participate in meetings with faculty members to determine objectives of the program and / or center and to identify internal and external resources available to meet those objectives. Develop and implement program protocol, procedures, and operating policies.
• Lead the overall administration and performance of EEG-related services and programs.
• Collaborate with leadership to define program objectives, success metrics, and growth strategies.
• Develop and manage capital and operational budgets, monitor reimbursement changes (e.g., CPT codes), and establish productivity and quality benchmarks.
• Identify opportunities for program expansion and adoption of new technologies across affiliated hospitals and regional markets.

Team Leadership & Resource Management

Quality Assurance & Compliance

Infrastructure & Technology Management

Education & Stakeholder Engagement

Research & Innovation

Required Qualifications at this Level

Education

Work requires communications, analytical and organizational skills generally acquired through completion of a bachelor's degree program.

Experience

Work requires the ability to plan and administer programs and direct program activities within a specific functional area, generally acquired through four years of related experience.

Or any other equivalent combination of relevant education and / or experience.

Degrees, Licensure, and / or Certification

EEG Certification preferred

Knowledge, Skills, and Abilities

Distinguishing Characteristics of this Level

N / A

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions :

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and / or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.