Shift Manager (NYC)

We Want You!

New York Pilates is hiring for Shift Managers across the NYC Region.

As the Shift Manager you will provide managerial support when the Store Manager or other business leaders are not available on-site.

You are responsible for overseeing business operations, delegating tasks to team members, and resolving problems that occur on shift.

Your duties include managing / ordering supply inventory, leading check-in and schedule operations, coordinating employee responsibilities to improve efficiency or customer service.

Shift Managers will perform the same tasks as employees while having the authority to manage co-workers in the absence of a studio manager.

Shift Managers are responsible for resolving an issue and ensuring work is completed on schedule within a shift.

You make sure that your team is meeting benchmarks for success, take care of employee absences, resolve issues with equipment, and closing or opening tasks, plus ensuring all customer and student responses will be handled in a timely manner and up to NYP standards.    Reporting to the Studio Manager, the Shift Manager, will be responsible to work on-site for all shift hours.

This is a full-time, hourly position.

All candidates must be available to work nights, weekends, and holidays; in line with our Studio business hours.    The interview process will include video submission outlining details around your experience and highlighting your personality; We can’t wait to meet you!    The Role  Act as a Manager on Duty :

• Serve as the MOD when needed with the responsibility to assign tasks, supervise employees, and manage shift performance.

Achieve Sales Targets :

Student & Customer Relations :

Project & Attendance Management :

Compliance :

Other duties as assigned   Requirements :

Demonstrated history of consistently achieving monthly sales goals Ability to manage customer expectations and proven experience in customer experience Company Ambassadorship :