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Solution Deployment Engineer

Solution Deployment Engineer

Flock SafetyLos Angeles, CA, United States
6 days ago
Job type
  • Full-time
Job description

Overview

Solution Deployment Engineer at Flock Safety join our high-performing presales deployment team. You will be on the front lines of customer deployments, solving complex technical problems, ensuring seamless implementations, and setting the standard for quality and expertise in the field. Youll own customer engagements end-to-end, working closely with Sales, Product, and Customer Success to deliver technical solutions that directly support our mission.

Responsibilities

  • Execute technical solution design and deployment for key customer engagements across the U.S.
  • Serve as a trusted technical advisor, ensuring deployments align with customer needs and product capabilities.
  • Troubleshoot and resolve complex technical challenges in real time.
  • Contribute to team knowledge by documenting best practices and sharing lessons learned.
  • Partner cross-functionally with Sales, Product, and Customer Success to support customer goals.
  • Maintain deep technical knowledge of Flock Safetys products and competitive solutions.
  • Represent the company at customer meetings, field visits, and industry events.
  • Provide feedback to improve internal processes, tools, and deployment methodologies.

The Skillset

  • 2+ years of experience in technology presales, solution engineering, or deployment engineering (or equivalent).
  • Proven track record of hands-on technical delivery in customer-facing roles.
  • Strong troubleshooting skills with the ability to stay calm under pressure.
  • Excellent communication and presentation skills with both technical and non-technical audiences.
  • Comfortable working in a fast-paced, evolving environment with shifting priorities.
  • Consultative by nature you enjoy solving problems and building customer-focused solutions.
  • Note : This section previously included diversity encouragement and CJIS requirements. The CJIS and equal opportunity statements are retained in a dedicated section below as required by policy.

    90 Days at Flock

    We are a results-oriented culture and believe job descriptions are a starting point. We prescribe 90 day plans to preview the experience you will have if hired.

    The First 30 Days

  • Complete deep-dive onboarding into Flock Safetys product portfolio, competitive landscape, and value proposition.
  • Shadow fellow SDEs and Sales Engineers in live customer opportunities and deployments.
  • Observe and document customer workflows, pain points, and success factors.
  • Review existing deployment playbooks, tools, and processes.
  • The First 60 Days

  • Lead technical deployment for a set of customer engagements, from design through implementation.
  • Partner with Sales on presales technical scoping and solution design for high-value deals.
  • Troubleshoot complex technical challenges in the field with minimal oversight.
  • Attend customer meetings or field visits as the primary technical point of contact.
  • 90 Days & Beyond

  • Independently lead complex customer deployments that showcase technical expertise and customer-first execution.
  • Represent the company at trade shows, industry events, or high-profile customer meetings.
  • Run retrospectives on deployments to capture lessons learned and propose improvements.
  • Actively contribute feedback loops to Product, CS, and Sales to strengthen cross-functional alignment.
  • Salary & Equity

    In this role, youll receive a salary up to $70,000 - $94,000 as well as Flock Safety Stock Options. Base salary is determined by job-related experience, education / training, as well as market indicators. Your recruiter will discuss this in-depth with you during our first chat.

    The Perks

  • Flexible PTO : We seriously mean it, plus 11 company holidays.
  • Fully-paid health benefits : Medical, Dental, and Vision with an HSA match.
  • Family Leave : All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time.
  • Fertility & Family Benefits : Digital health benefit with Maven; 2025 benefit includes a $50,000 lifetime maximum for eligible adoption, surrogacy, or fertility expenses.
  • Caregiver Support : Partnered with Cariloop for caregiver support.
  • Carta Tax Advisor : 1 : 1 sessions with Equity Tax Advisors for grant / tax questions.
  • ERGs : Women of Flock, Flock Proud, LEOs, Melanin Motion. Tell your recruiter if youd like to connect with a representative.
  • WFH Stipend : $150 per month for remote work.
  • Productivity Stipend : $300 per year for learning tools (Audible, Calm, Masterclass, Duolingo, Grammarly, etc.).
  • Home Office Stipend : One-time $750 to set up your home workspace.
  • Pet Insurance : Coverage for employee pets with Pumpkin.
  • If an offer is extended and accepted, this position requires the ability to obtain and maintain CJIS certification as a condition of employment, including fingerprint-based background checks.

    Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply. We are committed to an inclusive, transparent, and collaborative environment. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills.

    If you need assistance or an accommodation due to a disability, please email recruiting@. This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process.

    At Flock Safety, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education / training, as well as market indicators. This range may be modified in the future. This job posting may span more than one career level.

    Seniority level

  • Entry level
  • Employment type

  • Full-time
  • Job function

  • Information Technology
  • Industries
  • Referrals increase your chances of interviewing at Flock Safety by 2x

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